Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect Hardcover – October 25, 2022

I’m an educator not in a traditional hospitality business but was truly inspired and challenged to rethink the various aspects of my career and volunteer work.

Lovely read and extremely useful for anyone involved in customer-relations type of business, or any life relationship for that matter

This very helpful for me as a hotelier.