Do you sell spear parts as my jug and mixer insert have broken

Mines broke also I emailed the company and they sent me a whole new machine for free

Does this machine allow you to make cocktails? If so how is this done? Can I use syrup pouches?

This machine literally just crushes ice. What you choose to do with your crushed ice is up to you. We usually add a few drops of syrup to make a slushy or pour baileys over.

How cold is the slushie i.e is it cold enough to give you brain freeze as my drinks have to be really cold

It isn’t really a slushie machine - more of an ice crusher but it gets jammed really easily unless you bash the ice before putting it into the crusher. It doesn’t freeze the water.

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Description

Crush it with style! 🧊

REMOVABLE JUG - Effortless cleaning and serving.
COMPACT DESIGN - Sleek dimensions fit perfectly in any kitchen.
STYLISH AESTHETIC - Dark Grey Copper finish adds a modern touch.
BLEND YOUR FAVORITES - Create slushies, cocktails, and more with ease!
LIGHTWEIGHT CONVENIENCE - Weighs only 2.41 kg for easy handling.

The Neo Ice Crusher Slush Machine is an electric crushed ice maker designed for blending slushies, cocktails, frappes, coffee, and iced tea. With a sleek dark grey copper finish, it combines functionality with modern aesthetics, making it a perfect addition to any kitchen. Weighing just 2.41 kg and featuring a removable jug, this machine is both lightweight and easy to clean, ensuring you can enjoy your favorite icy beverages without hassle.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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