SamsungBESPOKE Jet Cordless Stick Vacuum Cleaner w/ Clean Station, Powerful Multi-Surface Floor Cleaning for Carpet, Hardwood, Tile, 5-Layer Filter, Lightweight, VS20A9580VB/AA, 2023, Midnight Blue

The media could not be loaded. I bought this in used good condition. It came with all parts, new bags, and a manual. The packaging was so impressive that I thought they had sent me a brand new one by mistake. The only indication that it was used was a slight dusting on the floor rollers of the vacuum and the box.I had a blast vacuuming my stairs! It's lightweight, not too loud, and the head is incredibly smooth to control. The angled tip was perfect for corners. The suction power was fantastic – powerful and with a long-lasting battery. Specifically, because it's so easy and fun to use, I find myself looking for opportunities to use it.The battery life changes derasticlly depending on the power level you set it to (easy, medium, high, or Jet), the battery never died on me. Even on the first use, I did a lot of vacuuming and used Jet mode multiple times. The self-emptying bucket works flawlessly, pulling everything out. There was only one instance where I had to manually clean it – when I picked up a broken hair tie I missed during pickup.The bag in the base seems small, but it holds a decent amount. The functionality is top-notch, and every moving part on this vacuum is smooth. The parts with manual buttons feel sturdy yet soft to use – my arthritic grandmother could easily use this vacuum.

Great vac, best I have had in years. Love the way the vac essentially self-cleans.

The product works good. Overall it’s pretty light weight. I like that it gives you the battery life left while in use. It has decent suction power. I feel like the mid level isn’t as powerful as I would like. They should of made the mid level as powerful as the high and made the high as powerful as the jet level. I like that it empties itself out. The downside is that you still have to go in and clean out some of the hair that gets trapped in the dustbin. As well as clean out the roller brushes. I recommend deep cleaning once a week to wipe down the dust that might of build up throughout the week to keep it smelling and functioning great. So far I like it, it matches our other Samsung products which is nice. Just wished it was a bit more powerful and didn’t trap hair.

I’ve been researching stick vacuums for a while now. I was mostly focusing on the Dyson models, but couldn’t find one that met my needs. They were either not powerful enough or too expensive. Plus you need to change heads on all the Dyson’s depending on if you’re vacuuming hardwood or carpet. Then I came across the bespoke jet and it met all my needs on paper.I’ve been using it for a few days now and I can easily say I love it! It’s not as powerful as my corded Shark vacuum, but it’s so much more convenient. It does a great job on both my hardwood floors and my carpets. It’s light, it’s much quieter than my corded vac, and it’s super convenient to easily be able to vacuum around the house without constantly having to find outlets to plug into. On the mid setting, which is mostly what I’ve been using, the battery lasts about 20-25 minutes. It would be nice if it lasted a bit longer, but I can usually get through all my vacuuming before it dies.The stick itself extends to make the vacuum longer, which is a really useful feature. It can easily be removed so you can use the vacuum as a handheld, and you can vacuum both hardwood and carpet with one head. No need to change heads.And of course, the absolute best part about this vacuum is the stand w/ the auto empty feature. When I’m done vacuuming I just pop it on the stand, push a button and my canister is cleaned out. I never need to manually empty it, which always gets dust everywhere on other vacuums. The setup with stand looks great too. I’ll eventually need to change out the bag that collects the dust in the stand, but it comes with a few extra, so I’ll be set for a while.We’ll have to wait and see how the vacuum holds up over time, but as of now I’m extremely happy with my purchase. I’m going to end my review here so I can go vacuum some more.

I'm returning the product after less than a year of use. Usha and Dikshitha at Samsung couldn't have been more obnoxious and unhelpful when I reached out for support. You'd honestly think they were personally profiting from Samsung sales. It got to the point that, while I was on Samsung chat, I reached out to Amazon. Usha and Dikshitha were both badgering me for a delivery date of the product. I bought it on 11/24/23, it was a Christmas gift, and it wasn't even used until well into January of 2024. Instead of taking my word and allowing leeway they wouldn't budge.This is when I reached out to Amazon about when the product was actually delivered (this was their 1-year warranty sticking point). Amazon told me when it was delivered, accepted that the product was terrible, and created a return label in less time than it took Usha, the supervisor, to get back to me about one question. Not only am I returning this, but I will never buy a Samsung product again. I own a TV of theirs and a tablet, and I've been less than impressed with both of those, so it's no loss to me.Moral of the story—Amazon was far more helpful, and I appreciate their service. Samsung is a joke, and I hope folks consider that before purchasing any product like this. I had a Dyson for years, and their service was far superior. You can't sell vacuums, with expensive parts, and expect people to accept that they have to jump through a bunch of hoops to simply have it fixed at a reasonable cost. My lesson was learned.