NETGEAR Nighthawk R7350 AC2400 Router: Fast Beamforming Wi-Fi for Gaming, 4K UHD Streaming. 2400Mbps, 2500 Sq Ft, QoS, Dual Core, 2.4 + 5GHz, 5 x GIGABIT + USB 3.0 Port, Smart WiFi Router R7350-NAS

Wifi signal worked very well for 3 months but after that would not produce a wifi signal. Contact customer. They tried to help and after 4 hours the tech concluded that the router was not sending a wifi signal and agreed on replacing it but the company did not have one I stock and decided to give me an upgrade after I sended the old one back. The replacement arrived but it was the one I sent back to them. They mentioned that they would send out the rorrect one and they apologize for the delay. They wanted me to pay to have the same one I sent back already again a second time and because the mistake was thiers and it was not fair for me to have to send this old one back a second time. I did not get the replacement router from netgear. Customer service does not work they work it should. They will answer the phone but they will not honor thier customers at all. So they will try to get you to fill out a survey to give them a wonderful experience with andrhats when they will stab u in the back.

Replaced an old +10 yr old router that was only getting 15Mbps (out of the 100Mbps we pay for.) Now we are getting 40-45Mbps, higher if closer to the router. Old router was also dropping signal several times a day (very annoying.) Zero drops with the new router after about a week. Quite happy with the Nighthawk purchase so far.This router sends out 2 Wi-Fi networks: a 5G network and a normal one. The 5G sends out a faster speed but to a smaller area, so if you are having trouble with slow speeds or disconnects, check to see if you are on the regular network (which covers a larger area.) Netgear also asks you to use a mobile device to install the router, but there is an option to install the router if you don't have one available. Setup was not difficult. So far, so good. Thanks!

The other customer reviews prepared me for the different setup approaches. I took the manual approach and it took a little more than 2 hours, but I am a computer programmer. I was prepared with my "junk email" address for the Netgear account setup. Also, if it says you need a firmware update be sure to do that because (it seemed to me) I couldn't get to the Internet without doing so. I also took others advice and made my SSID and security ID the same as my last router to minimize grief from all the many devices. Finally, when I unplugged the router in order to connect to my UPS it takes a bit for it to initialize (just like a cable modem would). Watch the indicator lights until they stabilize (or take a walk and come back later). But all these things I listed are just so things go smoothly for others, it's not like you replace a wireless router or have it lose power very often at all, right?The reason I am pleased is what others have reported: the range and speed seem great, having watched a lot of streaming TV this afternoon and evening. I also checked and have WiFi signal throughout our house and even out in the yard. The unit arrived quickly and the price was very reasonable. I followed the documentation link from the router admin page and downloaded a 163 page user's manual.

I would give it 5 stars if it wasn’t for the pushy extended support sales tactics. Works just fine once you make it through the overly complex set up process. I used the net gear app installed on my cell phone as recommended in the brief written instructions. They basically hold you hostage until you get to the part where you are offered extended support for a price. There is no clear decline option. It’s either buy plan A or B. You have to make a decision before your router will work. Trying to figure out how to decline or if you can even decline, I “FINALLY” noticed a black X in the upper right corner of the web page. I hit the X and the page disappeared and a new page greeted me with “you are now done, your WiFi will now work”. I think the only reason for doing that is to strong arm you into an extended plan. Never experienced a set up process like that before.

I needed to replace my previous router, which was running on 6 years old. That was a NETGEAR Router too and worked great! So, I was looking on Amazon for a new one and found this one at $157. I checked the reviews and ratings, which were great, and I planned on spending a lot more, so I purchased it. It came with a small guide with a website link to register the router. I called my Internet provider, who helped me easily set up and connect the router with my account. My WiFi speed has been fantastic (as it should right). I highly recommend this router. Hopefully see you in about 6 years for the next router review. :-)

This router used to be reliable until we switched our internet service from ethernet modem to optical network terminal (ONT). Now, any power loss to the router causes internet connectivity issues with all home devices. If there is a power loss while we are away from home, internet connectivity cannot be restored without physically rebooting the router. It can take hours and dozens of resets before internet connectivity is restored to the home.These power loss issues had occurred before the new ONT setup, and required that you reset the ethernet modem at the same time as the router, but now that the ONT system is located outside the home, it cannot be reset.If your devices cannot reconnect to a router after a power loss without the need for a reboot—and in my case, DOZENS of reboots—then it is an inferior product.Another emerging issue since switching to ONT: Hardwired connection speeds and randomly throttled; speeds are 90-95% slower compared to wireless connection speeds. No settings have been changed, so that issue will remain a mystery. It seems to resolve itself after a reboot...but as stated above, rebooting is not a quick fix: the device requires multiple reboots before internet connectivity is fully restored.Also, I've tried dozens of times to update the router firmware, but it is simply not possible.