Arno Neo 15-L 5 Star Rated Storage Water Heater (Geyser) with Advanced 3 Level Safety, National Energy Conservation Award Winner 2023

Good Product. Siper finishing. Looking good. Safe packaging. Easy installation. Fast heating. Safety fixtures Reasonable rate. Happy to purchase it.

I purchased this Crompton water heater in March. On Diwali morning, it had a small issue, and I raised a complaint. I was really impressed — the technician visited my home by 3 PM on the same day, even on the festival day, and solved it quickly. Excellent one-day service and great customer support from Crompton. Highly satisfied!"

I am beyond disappointed with my recent purchase of a Crompton geyser. What I thought would be a straightforward acquisition turned into a frustrating and costly ordeal, revealing severe lapses in quality control, product completeness, and even basic safety considerations. Firstly, the **geyser body had a noticeable dent on arrival**. This is completely unacceptable for a brand new appliance and immediately made me question the product's handling and packaging. It looked like a second-hand item, not something I paid full price for. Adding to the frustration, I discovered that **crucial inlet and outlet pipes were missing and needed to be purchased separately.** This is a fundamental flaw! **Buying this geyser doesn't mean buying a complete product; it literally means you're just buying the box, not a functional appliance.** It's like buying a car without wheels – utterly useless on its own. This hidden cost and inconvenience are completely misleading and infuriating. Furthermore, the **fasteners provided were of incredibly poor quality and surprisingly small**. What's more concerning is that for a big 25-liter geyser, **Crompton only provides two fasteners.** This is a serious safety concern! My previous 15-liter KENSTAR geyser, a smaller unit, came with four robust fasteners, providing far better support and peace of mind. Relying on just two flimsy fasteners for a heavy, water-filled appliance feels incredibly unsafe and reflects a shocking disregard for customer safety. I had to source better quality, larger, fasteners myself just to feel confident that the unit wouldn't come crashing down. To add insult to injury, I was informed that there would be an **extra charge for installation**. For a brand new product, especially one that arrives with manufacturing/transit defects like a dent, is incomplete (missing essential pipes!), and comes with insufficient/unsafe mounting hardware, expecting customers to pay additional for basic installation is ridiculous. This effectively negates any perceived "deal" and makes the overall cost much higher than anticipated, especially when combined with the need to buy proper pipes and fasteners. It simply doesn't make sense for a new appliance that should ideally come with complimentary or integrated installation. Overall, this has been a thoroughly frustrating, unexpectedly expensive, time-consuming, and frankly, concerning experience from a safety perspective. I expected a complete, undamaged, and ready-to-install product with proper, safe hardware from a reputable brand like Crompton. Instead, I received a half-finished product that required multiple trips to hardware stores, additional expenses, and left me questioning its long-term safety. I strongly advise potential buyers to look elsewhere (preferably KENSTAR) unless they enjoy dealing with damaged goods, incomplete products, substandard and insufficient parts, hidden installation fees, and potential safety hazards. Save yourself the headache and the extra money!

I recently purchased the Crompton Arno Neo 10L water heater, and I must say that it has exceeded my expectations in every way. This fantastic appliance has brought both convenience and comfort into my daily routine, and I'm delighted to share my experience with it. First and foremost, the sleek and modern design of the Arno Neo is not only visually pleasing but also space-efficient. It effortlessly blends into any bathroom decor, and its compact size makes it suitable for even smaller bathrooms. The white and gray color scheme gives it a contemporary appearance, making it a stylish addition to my bathroom. The performance of the Crompton Arno Neo is truly impressive. With its 10-liter capacity, it provides a consistent and efficient supply of hot water, ensuring that I never run out, even during peak demand times. The quick heating element is particularly noteworthy; it heats the water rapidly, so I don't have to wait long for a hot shower. one more noteworthy feature of the Crompton Arno Neo 10L water heater is its remarkable heat retention capabilities. Once the water is heated to the desired temperature, it stays hot for an extended period, often lasting until the next day. This extended heat retention not only ensures that I have access to hot water whenever I need it, but it also contributes to energy savings by reducing the need to reheat the water frequently. It's an aspect of this water heater that enhances its overall efficiency and convenience, making it an even more valuable addition to my daily routine. The adjustable thermostat control allows me to set the water temperature to my preferred level, and the indicator lights let me know when the water is heated and ready for use. In addition to its exceptional performance, this water heater is highly energy-efficient. It consumes minimal electricity, which not only helps reduce energy bills but also contributes to a more sustainable and eco-friendly lifestyle. Overall, the Crompton Arno Neo 10L water heater has made a significant improvement in my daily life. Its combination of style, performance, and safety features is truly remarkable. I would highly recommend it to anyone in need of a reliable and efficient water heating solution. It's a fantastic investment that provides hot water on-demand, adding both comfort and convenience to any home.

Due to my electrician this product damaged. But Crompton Greaves service men repaired it within a day, without any charge. Good product. Worth for money. Do not use with out water

Heating quality is average. The water will be hot for the 1st bucket for 2nd time (2nd bucket) cold water will start flowing. Heating Noise is not there.

Good product. Using since last 40 days. Flawless performance. Heats water in 15 minutes. Very satisfying results. Recommended. The installation is a bit problematic. I had to call the technician several times after booking the call. The technician charges me Rs.450. but refused to give a receipt. Something the company must look into.

I recently bought the Crompton Arno Neo 10-L water heater. Initially, I faced an issue where the water wasn’t heating properly and the indicator would turn off automatically. I thought the product was faulty, but later found out that the problem was due to incorrect installation. The local installer had removed the small outlet rubber/flow restrictor, which caused continuous water flow and prevented the tank from heating properly. After raising a service request, the Crompton technician explained the issue and fixed it, and now the geyser is working perfectly — water heats up very well. ✅ What I Liked • Heats water properly once installed correctly • Good build quality • Crompton service was helpful • 5-star rated, energy efficient ⚠️ Important Note Make sure the outlet rubber/flow restrictor + MFV are properly installed. Improper installation can affect heating performance. ✅ Conclusion The product is good, just ensure proper installation — especially the outlet rubber part. After correct setup, performance is excellent. ✔️ Recommended (But get it installed only by a proper technician)