At the time I bought the 1st one (2010) the warranty was 5 years. One of the controllers malfunctioned twice during that time. I called for advice about how I might repair them or request a new controller. Both times, they just offered to replace the whole mattress pad with a new one, no squabbling at all. No costs, no need to send the old one back. Keep your warranty card w/the phone number on it. I love this mattress pad. I'm on my 4th one since 2010.

Where does the cord plug in to the pad, on the side or on the top?

Hello,The cord is plugged to the top of the mattress. It is personal preference if you would like to have it at the foot or the top of the mattress.~ Patricia

Do the control numbers light up so you don't have to turn a light on to reset temperature if needed in the middle of the night?

Hello Katie,Thank you for your email. The controller does light up for access at night time.Thank you,DebraCustomer Service

Does the full size have dual controllers?

Hello HD, Full sizes have one controller, while Queen, King, and Cal King sizes have two controllers. Thank You Customer Service

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The product quality is outstanding. Exactly what I needed for my work.

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Material Type	Cotton Blend
Thread Count	200
Product Care Instructions	Machine Wash
Fabric Type	60% Cotton/ 40% Polyester
Color	White
Size	Twin XL
Closure Type	Pull On
Water Resistance Level	Not Water Resistant
Additional Features	Quilted, Washable

Beautyrest (Twin XL, White) - Cotton Blend Heated Mattress Pad White Twin XL

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