I got one. the smoke just goes up in air like a normal incense cone does!? mine does not work :-(

Mine did that at first... I didn't have it over the hole right, and also had it close to a register so was pushing the smoke around... it works great with no drafts hitting it... try moving it where your heat register won't hit it or any breeze from doors, etc...

My burner does not work. the top hole is sealed due to a glazing issue. can it be replaced? it was given as a gift today. it is faulty.

I'm sure you can return it but to Amazon not to the maker. Or if you know a handy person with a glass cutting drill it would take about 3 seconds to rectify your glazing problem and then you wouldn't need to go through the hassle of boxing it up and sending it back.

I’ve never had an incense burner before what do they smell like?

This is the first time I had one and this is the first burn 🔥 I've done ... 1. Item was as described 2. Colors were spot on 3. Incense wasn't the best ... trash the Osmanthus yellow immediately. Be careful the Sandalwood is beige. The rest are up to ur liking. U can see it starts slow & builds up. It's not as hard as ppl say to position over the hole. It's all about alignment & most humans can do that easily unless there's a vision issue. Which I did have and wouldn't have done this then. I give 4 stars cause cones could've been better scents. This video is from the very start and only 30sec in. The smoke got thicker as it went on.

Can u put incences sticks?

Have to use the cones that come with it. They have a hole in the bottom so the smoke draws down. I don’t like the smell of the incense. Especially after it’s out smells like an old capmfire

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💨 Elevate your vibe with the hypnotic flow of scent and smoke!

ELEVATE YOUR SPACE - Perfect for home, office, yoga, or meditation rooms—purify air, enhance relaxation, and boost sleep quality with style.
VERSATILE AROMATHERAPY - Compatible with both incense cones and sticks, offering flexible fragrance options to suit your mood and setting.
COMPLETE SET WITH CARE TIPS - Comes with 30 incense sticks, a pad, and expert maintenance advice to ensure lasting beauty and safe use.
LONG LASTING NATURAL SCENTS - Includes 120 upgraded cones infused with floral and woody aromas derived from natural plant extracts for a premium sensory experience.
MESMERIZING WATERFALL SMOKE - Handcrafted ceramic design creates a captivating backflow smoke cascade that transforms any space into a serene sanctuary.

The SPACEKEEPER Ceramic Backflow Incense Holder is a handcrafted blue ceramic burner designed for both incense cones and sticks. Featuring a unique waterfall smoke effect, it includes 120 upgraded natural plant-based cones and 30 sticks, perfect for enhancing relaxation, meditation, and air purification in any room.

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Shape	Cylindrical
Material	Ceramic
Brand	SPACEKEEPER
Colour	blue
Item Weight	816 Grams
Product Dimensions	25.4L x 25.4W x 50.8Th Centimeters
Number of Items	150
Manufacturer	ceramic
UPC	787414814910
Item model number	SPKIH001
ASIN	B07QRGQ7Z8

SPACEKEEPER Ceramic Backflow Incense Holder Waterfall Incense Burner, Aroma Ornament Home Decor with 100 Backflow Incense Cones Free + 20 Incense Stick, Blue Set

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