Is it microwave safe?

No, it is not microwave safe. Only dishwasher safe.

Is the plastic bpa free And is that in documentation

Yes item is BPA free. Item is labeled itself and information is available in item description on website.

How well this does retain heat? Can it keep a drink hot for even just an hour or two? Because it doesn't really look like it.

I would say the drink stays quite warm for about an hour or so. Two hours is a bit of a stretch. Your beverage isn't going to be HOT for more than about 45 minutes, warm through about an hour or 70 minutes...after that you're getting room temperature.

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