Grand patio 12' Sunbrella Cantilever Umbrella with Base Round Aluminum Offset Umbrella Outdoor Shade with Tilt Adjustment (Charcoal, 12 FT-SUNBRELLA)

beautiful umbrella. easy to assemble and strong

Unit came well packaged. very heavy. Easy to assemble as all holes lined-up with bolts. Base is very heavy and not easily moved. Very pleased with design and quality. appears to be very durable.

In all fairness I shouldn't have tried putting this together alone and in the rain. I shouldn't have tried either of those things. But try them I did and I eventually got it done, and wound up with a big umbrella that I can aim at the sun to keep me out of it.After adding five bags of sand and some water, the base is solid and won't move unless I try real hard. But even without the added weight, it made it through several thunderstorms and one minor hurricane without budging. I do keep it zipped up in the cover (not included, which is what cost a star) when it's not in use, which I'm sure helps keep it from turning from an umbrella into a sail.It looks nice, is easy to use, feels solid, and does its one job well. What's not to like? Oh yeah, not including the cover, which is an essential add-on that really should have been included.

Great, well made, black and white stripe umbrella, covers half of our patio. Instructions were a little hard to understand, but we figured it out.

About a week after leaving this review i was contacted by Grand Patio. They apologized and are sending the replacement part i needed. I'd advise sending issues through the Amazon messaging instead of their website that Amazon directs you to for support.The umbrella itself is solid and good deal with the included base. Filled it with sand and it barely moves unless there is significant wind. The top part broke during light wind, can't get a response from the supplier after multiple tries. Amazon keeps sending follow up checks to ask if they contacted me, despite answering no there isn't any follow up. They also don't off any part separately, so i'm screwed i guess.

I had bought two of these umbrellas for $1200 total. There is a 5-year fade warranty. Within a month of one umbrella being left open, it had faded to light blue from dark blue. As the return period had ended, I sent the seller an email with pictures proving the color was no longer sapphire blue.The seller is in China and would respond to my messages overnight and I would wake up to a response. There is no way to correspond with them in the US time zone. First they asked if I would accept a 15% refund and when I said no they asked if I would accept 30%. Then they wanted me to disassemble the umbrella (along with my disabled husband), and box it up for return to China. Finally, Amazon A to Z guarantee refunded the price of one umbrella after I reported the seller to them.This seller now refuses to provide a refund for the second umbrella saying it hasn't faded but that is because it hasn't been left open like the other one! I have no confidence the same thing isn't going to happen once I open the other one and actually begin using it. In the meantime, Amazon is out $600 for the refund, I am out $600 for a second inferior product and the seller gets to keep the entire $1200.STAY AWAY FROM THESE PEOPLE - they do not honor their warranties, they do not live up to their guarantee and then they will try to nickel-and-dime you when they get called out. Their product is a piece of garbage.

Substantial and easy to operate once put together. Well constructed.

Item arrived in two boxes. The boxes had some damage during shipment but the items were fine.