Altru Print 40X8420-AP (40X8425) Maintenance Kit for Lexmark MS810 / MS811 / MS812 / MX810 / MX811 / MX812 / MX710 / MX711 (110V) Includes 40X7743 Fuser

Fits well for our printers

First of all this kit does NOT contain the same parts that a Lexmark kit does. It does not include the roller assemblies and other parts. Do NOT buy this product to keep on hand. I bought this when my printer first started displaying a message that I needed to install a new maintenance kit. The printer continued to function for another 90 days. When it stopped printing I installed this unit. Immediately my printer started printing pages with creases running from top to bottom. I ended up paying twice as much to have a technician tell me I had a bad fuser -- the part I just replaced. I asked for a refund but was told my purchase was past the refund period. They offered to exchange it, but I won't need another maintenance kit for a year or more. Don't buy this product. Sounds like they send this message frequently...Hi "Mr. Smith",We are sorry about this issue. Unfortunately, this order is past the return period for a refund. We can offer you a return for replacement. Please let us know if you want an RMA set up for replacement.Thank you,USA Printer Company Staff

Burn me once, shame on you. Twice! Your outta here! First fuser failed after 1 week of use. It basically tore itself apart, and material came out of fuser, that I did not know existed in a fuser. Second fuser would not be recognized in the printer. Waste of money

The whole thing was a mess. Ordered this months ahead of time to keep on hand for the business and just when we needed it, it was useless to us and past the return window.Very unhapp.y