FujitsuFI-7140 Document Scanner, PA03670-B101

The model number on the product listing confirms that this is the U.S. model, which is covered by Fujitsu 's 1 year factory warranty. The model must be new and conform to the model number ending in -101.This purchase is my second one of this model. I confirmed the model number on my existing fi7140, which is a U.S. model. I confirmed with Fujitsu tech support that they offer free technical support on their scanners, regardless if purchased new or used, so long as that model is currently supported. If you purchase an international model or refurbished model, Fujitsu will still provide free tech support, but no warranty if the machine fails. Refurbished models may be problematic if the page-scan count is high, but that information is not disclosed on the listings I've seen. These scanners are good for a hundred thousand scans and consumable parts are readily available when worn out.Also, not mentioned, is that this scanner can be configured to scan long documents, up to 132" x 8-1/2" wide, which will accommodate annual social security statements and vehicle purchase documents in one pass, in color and duplex.With a down load, this scanner also supports ScanSnap mode. Contact tech support for assistance.Also, there was some trouble with setting up this machine, which required that i contact tech support, so I'd advise their assistance rather than fool around endlessly trying to fix installation problems. My experience has consistently been stellar service over many years. They currently have a call-back feature if you don't want to wait on hold.Most listings on Amazon do not make it clear if the item is the U.S. model, and most omit the model number so you can't tell what you're buying - U.S. model or not. This is a continuing problem with Amazon's sellers of Fujitsu scanners. One would think by now that Amazon would have solved this problem, but merchants still seem to play tricks on unsuspecting customers while Amazon slumbers nearby. Unless things improve, my advice is to carefully check out your purchase. If the seller is being evasive about their listing details, take that uncertainty into consideration in your purchase decision.