LeapFrog Creatr 3D Printer Starter Package, Single Extruder, 200 x 270 x 230 mm Maximum Build Dimensions 0.05-mm Maximum Resolution; ABS, Laybrick, Nylon, PLA, and PVA Filament

I have owned an UP 3D printer for nearly 3 years, but it just doesn't produce large enough parts. After much careful consideration comparing every 3D printer on the market, I settled on the Leapfrog. It is advertised as pre-built and ready to start printing in 30 minutes from the time you get it.For starters the printer I received appears to have been used. The box had been taped up at least 3 separate times and the latest taping didn't even close the top of the box to the sides. Inside the printer was a small plastic traffic cone from the factory (or the last user lol?) with inferior print quality to my UP 3D printer. This did not make a good first impression on me.Setting up the printer was easy, I give them 5 stars for that. Unbox it, set it on your desk and plug it in... but wait, where are the instructions? There are none - you have to go to their website and figure out to to install it to your computer using some glitchy software they couldn't bother to develop themselves.Within about 30 minutes I was ready to hit the print button - and when I did I heard gears grinding, parts bumping into each other (the extruder head slams into the X carriage as it has no stopper and the software doesn't tell it to stop), and noise like I had never heard before from a 3D printer. I honestly thought I should shut it down, but I did see some plastic being extruded - Just not in the right place. The printer was printing the object wherever it felt like, not where it was positioned in the software... And it just so happens where it felt like printing was outside of the pre-stickered print area (yeah - horrible software pairing with this device). Needless to say the first layer failed to print. I should mention I am using ABS plastic (thoroughly tested on my UP) on an 80C heated bed, and the plastic sticks too well to their print sticker - to the point you need a spatula to remove it.I re-set the machine and played with the Slicer settings. It did not matter whether I made it fast, slow or ultra high quality, the first layer simply would not print out properly. Nor would it print where I placed the object in the software (frustrating as all hell).So I turned off the machine and software, then re-booted it. I re-loaded my model and hit print (run job) and nothing. I repeated the process several more times - still nothing. So I re-booted again and this time hit the slicer button again - sure enough it started printing. The object was in a different place this time, but still printing OFF the sticker area. The speed was also much slower than my 3-year old UP printer. After the first layer (which printed nearly 95% error-free this time) the second layer began, except it wasn't positioned directly over top the first layer... Instead I had a messy looking model that resembled spaghetti - and the first layer began peeling when the extruder moved over it. So not only did it print slower (on the High Quality setting), but less accurately and without being able to create a single model. Just FYI - I was printing this part in the background on my UP without any problems.The overall build quality of this unit looks robust at first, but when you hear how much noise it makes you realize it's due to less than solid construction. The parts don't all fit perfectly together which causes a lot of rattles, the front fascia is tilted with a 3mm gap at the top where it should be flush, and the fans are beyond noisy (I wouldn't want to be in the same room when it's running, when the UP sits right next to me on my desk). There are no bushings or rubber inside the unit to reduce part rattling either, and the screws they use are for quick assembly rather than rigidity.I have sent a support ticket to Leapfrog (who typically takes up to 2 days to respond), but at this point I think I am just going to return this printer. It could not compete with my 3-year old UP 3D printer in terms of finished part quality (not that I ever got a part out of the printer - but the part it came with was junk and I can tell by the first two layers the accuracy is way off). Speed means nothing if you don't have quality, and this thing is neither fast nor precise. I need to find a better printer for doing my large parts - this one has miles to go before it is ready for the average (or even experienced) user.UPDATE: It has been 1.5 days and I have yet to hear back from Leapfrog. When you use these machines for rapid prototyping for your business, every minute a machine is not working costs you money. It doesn't seem like Leapfrog cares too much about after sales support.After realizing that 90% of the 3D printers on the market run on glitchy open-source software, I decided to buy the Simplify3D software advertised on the Leapfrog site as being perfect for their printer. I felt completely ripped off that this software was not included with the printer and cost an additional $140! That's like buying a new laptop from Dell and them not installing a copy of windows, or like buying a hewlett packard that comes with no software or drivers!?!? These companies boggle my mind with how little value they place on customer support or selling a completed, ready-to-use product.The simplify3D software did nothing to fix the printing issue. The nozzle clogged when I tried running the first print, and the bad calibration on the machine left the tip cutting into the plastic print sticker like it was a CNC. When I used the settings in the software to "Home All" axes to try and re-calibrate the print bed, all I got was gears grinding and the machine sounding like it was trying to rip itself apart. The print bed was being jammed into the extruder over and over again. It's insane how Leapfrog installs 1 placement sensor telling the bed it has hit the far end of the Y axis, but that's it. No sensor on any other part of the Z or X or Y axis to tell the print bed or extruder "HEY STOP!!!". A major design flaw if you ask me. Not to mention that the software which is supposed to work perfectly with the Creatr, slams the extruders into the carriages just like the open source garbage. I swear if you've ever used an UP printer and their software, you can't switch over to this kind of crap - you're too spoiled with the professionalism of their system. The software is designed around the printer and you "Initialize" or reset the print bed before you start a print to make sure everything is perfectly aligned. This function called "home all" in Simplify 3D just slams parts into each other.In Simplify 3D there is no button to raise or lower the print bed to adjust it - you just have to rely on the screws on the bed itself. So if the bed is already too high (slamming into your nozzles) there's really nothing you can do. Likewise Simplify 3D lacks a phone number (ie: customer support) so you can't call them and say "hey, why is this thing slamming into the carriages?". Nor can you ask them for assistance in using their software.... And despite emailing them on the issue, they're much like Leapfrog in taking their sweet time to respond. Something I as a business owner have little to waste. Just like the repetier junk, if I hit the negative Z axis button the machine does nothing. I can hit the negative button 20X to try and move the print platform down, but it doesn't move until I hit the up button. So if you want to lower the print bed 100mm, you have to lower it to -200, then hit +100 to get it to move to -100. Ridiculous. The lack of support - Astounding. And this is from a $140 aftermarket software that is supposed to be calibrated perfectly for this machine. I could manually calibrate the print bed if it allowed me to - I do it on my UP maybe once every 200 print hours? But the software lacks the functions for it... Sad.The printer is now back in the box and waiting for UPS to pick it up. It never did print a single object in 1.5 days of trying to do everything in my power (watching all tutorials and buying aftermarket software) to get this machine to work. Good riddens Creatr.FYI - the only reason I gave this printer a 2 star review is so that people will actually read the review and listen to what an experienced 3D printer has to say. I would really give this machine a 1-star rating. This company has a long way to go on supporting their products and getting proper software to run their machine.UPDATE 2It took several weeks before the people at Leapfrog got in touch with me. By the time they did I was so furious I told them to never contact me again. At this point the printer was already on its way back to Amazon and had been replaced by a Klic-n-Print dual extruder model that was working the same day it was delivered. Eventually I calmed down and allowed the CEO of Leapfrog USA (Brandon Davis) to reach out to me. He thoroughly apologized for the experience I had not only with one of their printers, but their staff. We spoke for a good 30 minutes or so and he invited me to a local event they would be attending in Miami to see the new HS machine, and said he could get me passes to get in. I wrote a follow-up email to him after we got off the phone and have not heard from him since. I'm not really sure what to make of their company after all this - was his gesture honest or just something to try and get me to feel like I was included in something (hoping I wouldn't take them up on their offer)? You be the judge. All I know is that time and time again there has been little to no follow through from Leapfrog and I'm having no issues printing on my other machines.

Bought 1, the shaft sheared off and it stopped working. Returned it for the second one. This one had a clogged extruder from the factory and required me to rewire the main wiring to get it to work with a part shipped from Europe that took a month. This worked briefly and then stopped working as well. Returned it for unit #3. This unit sort of worked for a while until about 2 weeks into it the X axis stepper motor completely died. Turned out the control board was dead, and since it is proprietary it doesn't work and I can't fix it. 3 strikes it is out. Returned it for a refund this time, was charged nearly $440 as a restocking fee, and bought a Flashforge that has been working great for weeks.Stay away. Run away.If this worked, it would be awesome. The bed size is excellent, even though it is not enclosed and takes forever to heat up that build plate. Also the USB is severely sensitive to grounding issues so I grounded the whole thing through a UPS ground outlet.

Will change if customer service is able to help...(as of now)I am sick of 3d printers...these ones that aren't thousands of dollars ...you can tell where they have cut corners, cause where they d, that's where it breaks down...this one would be great if the head wasn't bad, ..just so many things wrong with the head design I really don't know what you call it but it's pretty annoying

Not as user friendly as I would have liked. It took 7 weeks for me to work out all the kinks. (balance, squaring, heat be is slow to warm up) drafts really affect use and I started with white filament which was a BIG mistake as it clogged the extruders continuously so the printer would run for 20 minutes then 3 days later if I was lucky, it would run for another 20 minutes. Not the printer, the filament was a mistake.

After following the very well documented steps to set up printer and verify print bed is level we had a snag with the z-axis sensor.We printed a modification of the sensor holder[...]and have been happily printing ever since.We have made several projects with the printer and they have turned out great. ( See attached pic)Mostly using PLA with blue painters tape on the bed and have not had any adhesion issues.Overall very happy