Acko protection plan must be bought on the Same day as the phone; the protection plan cannot be bought for protecting refurbished phones, or for phones that were not purchased on .in. No activation or app download required when protection plan is bought along with the phone.
| Brand | Acko |
| Manufacturer | Acko Technology & Services Pvt Ltd and |
| Model | SKU 94 |
| Package Dimensions | 15.6 x 10.6 x 0.8 cm; 20 Grams |
| Item model number | SKU 94 |
| Batteries Required | No |
| Device type | Mobile |
| Manufacturer | Acko Technology & Services Pvt Ltd and |
| Item Weight | 20 g |
S**M
Must buy
Contactlees and Hasslefree. Insurance approved within hours.
V**H
There are limits for claim amount price when are claiming amount
Dont buy this .., There are hidden rulesYou can't claim for cracked screens ,charger , and there are price limit for the services that we are going to claim.
A**R
Wear & Tear vs Physical Damage as per Acko?
Hi,I would like to understand the difference between "Wear & Tear" which is not covered under the plan as well as "Physical Damage" which is covered under the plan. As per my understanding "Wear & Tear" can be scratches or a small bump at the corner of the phone or anything similar to it but "Physical Damage" is more of a drop from the hand which can happen to anyone.I saw the acko rating on Amazon i.e. 2 star hence I was worried whether it's a good idea to purchase any plan along with my OnePlus Pro mobile phone which I am planning to buy this month.Outside Amazon also I have seen that the people have complained about Acko service on various forums.My question to Acko would be, Let say I have purchased a phone today and bought the "Acko 1-year Total Damage plan" along with it, after 8 months I lost the grip of the phone and by mistake it is dropped and the screen is broken. I will call the Acko and they will check that there were scratches at the back and they might say that it's "Wear & Tear" and it is not covered under plan. Like many customer care centers, Acko might ask me to first repair the "Wear & Tear" issues then Acko will consider the Physical Damage. Is it fair? Obviously I have used the phone for 8 months and there is a high probability that it might have a bump or the scratches at the back but my repair will not happen because they won't consider my phone for repair because of "Wear & Tear" rather than focussing on "Physical Damage".What Acko has to say about this issue? Maybe that's the reason people have rated 2 stars to acko.
A**D
waste
waste
S**A
4 months and phone not yet repaired.
3 months and phone not yet repaired. They don't reply to you email and don't pick our calls.
Trustpilot
2 weeks ago
5 days ago
