Philips Smart Lock, Fingerprint Door Lock with Touchscreen, WiFi Gateway

I've waited a few months before reviewing because I had another brand keyless entry that was cheaper and had so many problems with that brand (and the other brand wasn't exactly cheap). I can say after using this multiple times a day over the last months the fingerprint scanner is absolutely excellent. The only issues I've had scanning was when I had something obscuring my print (like over spray from paint etc). A visiting friend used the touch pad with no problem but honestly we haven't had to use it yet because the print scanner just simply works. Another thing we love that I thought was a gimmick: the magnet that tells you on the app if the door is open. This isn't a sensor for when the door is just unlocked it literally tells you that the door is ajar etc. I thought this would be a glitchy gimmick but even testing it by almost closing the door (but not fully closing it leaving a tiny crack) the sensor knows it's not aligned and says the door is open. We use the wifi to check on the app if the doors are unlocked before bed and you can press a button to lock them. You can have the app push you a message every time the lock in unlocked (whether manually or by fingerprint or code). You can customize the app so you get a many or as few notifications as you want, and thank god the app has yet to send us a "are you interested in this upgrade deal this month?' or any nonsense. I'm old school and I don't want an app for my refrigerator or lawnmower but in this instance I like having the app, the info, and being able to lock a door I forgot from across town. I've bought two so far and I'm going to get 2 more for "seldom used" doors just because it's so handy. If you already have a deadbolt spot then installation is going to be a breeze, since I was replacing a similar sized off brand it took me less than 10 mins per lock since it was just a swap. Battery life so far is good, and the app will show you how much life is left. Cost more than other brands and 1000% worth it after struggling with another brand for almost a year. HIGHLY RECOMMEND

Bottom line: Simple alternative to more expensive locks- especially if you don't need Google Home, Alexa, or Homekit integration. The lack of remote access or the ability to add Who is this for: Ideal for those who either haven't selected a smart home platform/ecosystem to work in or simply don't care to, this lock is mainly for a place you live at, as there aren't many remote access options. You must enroll fingerprints on the lock itself (can't do it in the app) and can only issue one-time PIN codes, not codes with expiration like others (e.g. Lockly). Ease of installation: 5/5 - Excellent Makes you feel like a genius, no matter how (un)technical you are. It just works. Well designed and helpful instructions with quality hardware (e.g. strike plates). Looks: 5/5 - Excellent Looks stylish, minimalistic, and perhaps a little like an angry Cylon when locked. We got the satin nickel and black finish. Versatility: 5/5 - Excellent Want to unlock with a PIN code? Check. How about fingerprints? Yup. How about with a custom PIN for your dogwalker or Uncle Bert? Gotcha covered. How about if it loses power or if you're just old-school? There are two keys for that. Integrations: 0/5 The only major negative of this lock is it does not work with Google Home, Alexa, or Apple Homekit. So you do have to use the Philips app to set it up, but the app is easy to use. The Competition: Another good option is the Lockly Secure Pro, but its setup is a little less intuitive in the app and the overall cost of ownership is higher. It is a very robust solution though, which I recommend for rental homes. Worst: Yale x Nest (which is the worst because it makes you start over repeatedly, and use two different apps to make it work - the Nest app and the Google Home app). Oh, and if you get the bug where it eats batteries in 2 days instead of 3 months, you're just earned an expensive paperweight.

I got mine on sale Looks great in black. Perfect for seniors. Easy to remember 4+ numbers. Large number touch pad that lights up. I feel secure all the time and having the App right on your phone you can check status all the time. Wi-Fi feature is great. Easy to program but I haven’t tried the fingerprint pad yet.

Overall would absolutely recommend - very good product at very reasonable price! Why 4 star not 5: -------------------- This is the first deadbolt / smart lock I have installed - so maybe this isn't fair. I thought the lock would be more "substantial" and robust. The build quality was good (parts fit together well and was well designed) just didn't impress me as a "strong" deadbolt for security. Also - when installing the deadbolt mechanism (into side of door) - the provided black screw head broke off - leaving one of the two mounting holes unuseable (Phillips - please don't skimp on screw quality). Few Thoughts After Install: ------------------------------ 1. PLEASE - use the excellent videos from Ideaspace on the Amazon website (this product page - Product Details Section - Videos)!!! (Philips 4000 series Installation Steps https://www.amazon.com/vdp/04a61d61cfd4438db1cc20bc5349d95b?ref=ive_share_mshop_detail). So much more consistent with actual product, accurate and clearer then the paper manual and/or the Philips installation videos you land on when scanning the QR code in paper manual. Also wish they would have numbered the screws to know what screws go where ! 2. Didn't use "top" optional screw but think should have !!!! This is the option where have to drill a new hole thru the door, to have another attachment point between the lock front and back (of door) assembly. This should "strengthen" the assembly and maybe assuage my fears. 3. Functionality: All the functionality seemed to work extremely well and very happy with app. Why did I pick this lock: --------------------------- 1. Quality Company: I picked this lock since was from a reputable company (Philips), had every feature I wanted, and at an excellent price!! 2. Battery Life: Just as import, the claimed battery life was among the best for any non-matter/thread. Think this is huge!! I don't want to change batteries every 3 or 4 months typical of wifi locks. Estimated battery life is 8 months. This is a bluetooth lock (meaning only wireless connection at the lock is bluetooth) which is much less energy hungry than wifi. But - you still can see status/unlock remote due to the included wifi bridge. Since the wifi bridge is plugged into an outlet (near the lock), the power hungry wifi is handled by this bridge (using outlet power), not draining the batteries on the lock!!! Yes, Matter enabled (with thread) will also have excellent battery life but locks where much more expensive and JUST being released when purchasing this lock. 3. All the features I needed: Wanted pin codes that could change remotely, be able to see status of door (included door sensor), lock/unlock door remotely, and easy to get in when local at the lock (fingerprint). Conclusion: ------------ Don't think you can beat for the money!!! Will update this review as get more experience with the lock and install the "top" screw for more rigidity!! Hope helps!!!

The door lock worked fine right out the box. After about 10 months the lock would not connect anymore and I was not able to use the app either. Contacted customer service and received a new one. Now another 12 months later the lock just opens and closes whenever it pleases. Which is a huge security risk. The fingerprint recognition is also iffy. It is very sensitive (can be a good thing) to dirt and sweat, and works after multiple tries. This was not a good value for the money because there are better options out there. The features are great but work when it pleases, like it has a mind of its own. The lock is sturdy and durable.

very pleased with this lock. in addition, I had a need for a part that Jessica was so helpful with and was immediately responsive to in June 2026. I have now purchased 3 of these for different needs. Great customer service !!

Great product, auto locking feature is the best. Also the lock is very solid once installed it was very secure. Had a small issue but Nicole with customer service was quickly able to help and get a replacement sent out asap.

This lock is great. I really like it, and I feel secure using it — which is to say that it functions exactly as I had hoped and expected it to. The fingerprint reader reads very quickly and hasn’t rejected my print once yet. It’s built pretty sturdy, and I think it’ll last a while. It was super simple to install and just as easy to set up. It’s also easy to use and seems to be easy on batteries. I’m always hesitant to talk about battery life on something that uses batteries rather than having a battery built in, bc brand and chemical composition will make your mileage vary. But it seems to “sip” on the batteries, if you will. There’s no connectivity of this lock to your smart home, so don’t expect Alexa or Google Home to see it or “make it go”. I love my Alexa and the myriad of things I connect to her (I love IoT), but I really don’t need to verbally tell her to lock or unlock doors. Besides, to me, that’s a security risk — even in locks with the ability to do this and locks with PIN codes — if someone knows your code, they could just say it loud enough from outside for your smart home device to hear, and open right up, which might get you burglarized…or worse. Anyhow, it’s a fantastic lock, and it hasn’t failed me yet. I give it 5/5 stars.

Requires some DIY know-how. You’ll likely have to tinker a bit, drill some pilot holes, chisel out a channel for the latch bolt, extend the latch as needed. A dremel, drill and driver will be helpful. Have a good set of bits on hand. This is an hour or two install. Programming of the device with passcodes, fingerprints and linking the door sensor is a breeze. The app works well and I like the ability to use a physical key if needed. Philips uses a high-security lock cylinder that’s designed to resist sophisticated picking techniques and require a long unlocking time—over 270 minutes according to tests. It’s a quality lock and worth the price - just a shame it’s not integrated with Apple HomeKit.

This is one of my all-time favourite purchases! I don’t know how we lived without it! The fingerprint, for us, is key because we don’t want our kids knowing a code and telling everyone, so we just programmed their fingerprints and they don’t have the code! I like that you can program a guest code and easily set when a code will be active or not! So much functionality! We’ve had it for almost a year now and we haven’t had to change the batteries once!

Worked great for the first 2 months. But now that we are a week out of the return window it’s dead as a doorknob. Will not work.

Great upgrade to my front door - about of convenience and flexibility plus fallback to the key option is incredible. From finger print to wifi access, everything works well.

Great smart lock, looks good and like how many options it has to unlock the door. Installation was super easy as well. My only gripe with this is to do with the app, it logs you out after a few weeks and then you need to log back in to see any notifications.