Cuisinart 12-Cup Coffee Maker, Single-Serve Brewer Glass Carafe, Automatic Hot & Iced Coffee Machine, Brew Strength Control and Brew Pause, SS-16W, White

I got this coffee maker to replace one we had which got to be just too cumbersome to deal with. It was an expensive brand, but it had to be cleaned constantly, even more often than the directions mentioned. After the last cleaning cycle, it just refused to work, giving an error message about needle being clogged, which it wasn’t. Upon first use, I was extremely impressed how fast this thing made a cup of coffee! Literally, less than 3 minutes after pressing the start button, my coffee was ready. And with this machine, you have the option of what size cup you want to brew, up to a 12 ounce cup. This is good for those who like stronger coffee or maybe weaker coffee. It has a single serve basket which is easy to clean and easy to use. Just fill it up, place inside the holder and into the slot where it goes, and you’re brewing. It has a 42 ounce water reservoir in back which holds a good amount of water but it isn’t too large so it will have to be filled every 3-4 days, depending on the size cup you brew and how many daily. You can also use the K cups as well. The machine also makes a full pot rather quickly as well and it comes with one of those reusable filters, or you can use regular paper filters. And of course it has timer functions for brewing later or at a set time. Overall, this is a really nice coffee maker, I really like how it works, especially the fast brewing. So far, it hasn’t needed cleaning but it does have a cleaning function, but I haven’t had the opportunity to use it yet. This coffee maker has a ton of features, all of which make it a very functional product but, where it stands out most is in how fast it brews coffee. My wife and I both simply love this thing!

We enjoy the craft side of this coffee machine. We have had major issues with the pod side. Each time we use it, since the first time, it overflows and grounds get all in the cup of coffee and also all in and around the machine. It is a pain to clean the grounds out of the machine because no parts come out to clean, you just have to wipe inside and around until all the grounds are gone, this is very time consuming. Also when I contacted Cuisinart customer service I do not think their return policy is fair. They want me to cut the cord to the machine, take a picture of this, send back the machine and then wait 2 weeks for the replacement, therefore we would be without a coffee pot for two weeks because they sell a faulty product? If I have to go out and get a new coffee pot I’m going to buy a new one and not waste 200$ on one that doesn’t work well. I asked if they could charge me for the new one, ship it and then refund me when they get my broken one back, so we can use the craft side in the mean time, so we don’t have to be without one. They told me no, and I will have to go without and wait for the replacement. Seems strange, I asked why they operate this way and they responded, “we have alot of fraud and don’t trust customers to return the products”. Well welcome to the world, everyone deals with fraud, unfortunately part of owning a company is making the customer happy and standing behind your product. Very disappointed in this company and the product quality. Do not buy this machine!

I am loving my coffee center by Cuisinart. I love the options of 1 cup or a full pot. The coffee is nice and hot and there are so many features like changing the heat on the plate that keeps the pot warm. It also looks nice on my counter. It's very easy to use. The only issue I had was the pod side would not work at first so I got on YouTube and it showed a button behind where the arrow for the pod is. You have to push it a few times and loosen it up and then it works. I didn't see anything in the booklet about that. It's very easy to clean and easy to put back together. I got the dark Grey metal and I just love it.

This is a generally good coffee maker with easy to use options for single cup or a carafe. Coffee brews quickly! And I love the fact that it has a timmer to set for whenever you want to brew, it has it ready for you. Especially when I wake up in the morning I have a carafe coffee already ready for me to just pour and drink. his Coffee Maker has completely upgraded my morning routine! I love the versatility of brewing both coffee and tea in one sleek machine. I highly recommended this machine. Worth the purachse.

The carafe part works the Kcup part does not. It's Saturday and it will be returned. Edit I ended up calling Cuisinart tech support on a Saturday morning, and lo and behold they answered. Well when I describe the problem the customer service rep knew exactly what the issue was. Evidently in the pod section there is a little button that you have to cycle about three or four times. You do that after you open and close the lid about six times. So order events is open and close the lid to the K-Cup area about six times. If that doesn't fix it there's the little button underneath the lid of the K-Cup area that you press in about 3 to 4 times. I will no longer be returning this it seems like it is functioning appropriately. The CSR Tech did say that if the pods weren't used for a while that you may have to do that it builds up pressure in the line. Hope that this helps other people not get as frustrated as me.

I purchased this coffeemaker to replace my old Cuisinart which I had for years with no problems. Unfortunately they do not make the model anymore and this is the new model. In the 10 months I have had it I have had to contact the company twice because of problems. In December the pod stopped working and after cleaning and doing a factory reset twice I finally got it to work. Just 2 days ago the carafe side stopped working. Completely died, no heat or water movement. Nothing. Again I had to contact customer support and am awaiting a response. I gave them all the information they needed and did everything they suggested in December. I would just like to return it and get my money back. Very disappointed in this Cuisinart SS-16 model. UPDATE : 3/26 Customer service emailed back After answering questions and trying their suggestions they emailed me and said they would replace the unit. I had to send a picture of the unit with the cord cut and they replied that I should receive the new coffeemaker in 7-10 business days. Customer service was very responsive. I’m hoping this next coffeemaker will last as long as my original one did.

We have had this for almost 3 years and I've never loved a coffee maker til this one. Didn't think I'd like the white as much but I would buy again. Works as it should, and no leaking issues. When I life the top to empty the grounds, I always have a paper towel to dry off top and back lip to prevent water from rolling down the back; it's just condensation. I have found we have to alter the amount of the coffee recently but not sure if it's the brewing or the coffee itself. We are thinking the coffee has cheapened in it's flavor. Other than that, makes individual cups great, just pierce the k-cup with the mechanism before brewing. I prefer using my own coffee over the kcups but either works. Would highly recommend!

We love our coffee pot i It took 4 coffee pots to finally get it right. Also please thank who ever allowed my coffee pot to be delivered a day earlier. We have been without a coffee pot for a week no and we are heavy coffee drinkers. I love that it has a choice of Pod or Carafe. We love it .

We had a Cusinart coffee maker for about 20 years, used it daily and it lasted that long. Last month, the water tank started leaking, so we had to get a new one. We had a Keurig but it was kinda crowded on the coffee cart, so I sold it and bought this one. So happy with my purchase! It’s easy to use, the single serve has more oz options than the old one and the coffee maker has a bold feature too. I got it for a really good price too! I hope it lasts as long as the last one!

This coffee maker worked great until it didn't. We are on our second unit since the first one stopped after 2 months. Conair/Cuisinart was quick to send us a replacement free of charge after we supplied a photo of disabling the old one by cutting the power cord. The replacement has reached the 2 month mark and has also stopped working with no warning. I have contacted them and requested our money back rather than another replacement. I am awaiting the result but want to caution anyone thinking of buying this product. If only the coffee maker was as good as their warranty service has been to this point.

I had this machine only a few days now and it works great. However I don’t know how it will work in a year from now.

Amazing machine. Highly recommended.

I love everything about it. the looks, how it brews, everything. i read the reviews of this product and since it a fairly new product / the k pod system, i saw reviews about it not working. i gave it a shot and now i love it. it works just fine even after using both systems multiple times. no failures (yet). i like how it has a lower-able tray for smaller cups. it brews hot as heck tho. be careful! one thing i do wish this coffee maker had was a bold function for k pod side. i also like how it has 2 separate tanks for each side of the machine. i had to take a star off tho because the part that holds the filter doesn’t hold it firm enough. it lets water seep underneath. that’s the only flaw i have so far. no leaks or anything so i am happy with the it!