Which side should i put close to my body, the hard plate side or the soft side? No heat can be felt if using the soft side.

I have been using the Thermotex heating pad for 2 years and give it a 5 star rating, except for the price. Always used the "hard" non padded side with the Thermotex logo against my body. After reading some of the comments, I thought I was using the pad incorrectly, so I called Termotex and was told the "hard" side (logo side) should be placed against you body. This may be why several commenters gave it a lower rating, stating that they could not feel the heat.

What is the difference between the gold and platinum besides a few inches?

The gold edition is not flexible and primarily is used for the back. The platinum one is flexible and does conform to the body such as the knee in addition to use on the back. Hope this helps.

where Are these Made? USA? Thanks!

It is good of you to ask. This is a Calgary, Alberta, Canada product. There a few dealers in the US, lots more in Canada. The electrical components are made in Canada, Thermotex having a Calgary Alta address. The cover is made in China. The "face" of the cover is 100% nylon, sort of like a velveteen. The backing is 50% nylon and 50% cotton. This is all according to the tag on my Thermotex Platinum. It comes with two velcro straps; a small one which I use for knees, etc. and a larger one for backs, hips, and so on. This is a very sturdy pad, and I very much like what it does for me.

Does this emit high levels of EMF from the cord / area coming out of the pad?

The Thermotex Therapy products are electrical and use standard 110/120 volt power. The EMF emitted is the same as other small appliances in your home such as a light bulb. The Thermotex Personal products are registered medical devices with the FDA and Health Canada and are required to meet specific electrical standards and certifications in order to be used in medical facilities and hospitals safely.

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🔥 Feel the future of pain relief today!

DEEP INFRARED THERAPY - Penetrates muscles for fast, lasting relief
SINGLE PAD VERSATILITY - Perfect for targeted pain areas or full relaxation
TRUSTED THERMOTEX BRAND - Proven quality in advanced heat therapy
ULTRA LIGHTWEIGHT COMFORT - Weighs just 907g for easy, all-day use
EFFORTLESS WELLNESS UPGRADE - Transform your recovery routine with cutting-edge heat

The Thermotex Heating Pads Platinum Infrared Therapy delivers deep-penetrating infrared heat in a lightweight, easy-to-use design. Weighing only 907 grams, this single-count pad offers targeted, effective relief for muscle pain and stiffness, backed by the trusted Thermotex brand.

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