Dolphin Nautilus CC Plus Wi-Fi Automatic Robotic Pool Vacuum Cleaner, Always Cleaning, Never Charging, with Wall Climbing Scrubber Brush, Ideal for In-Ground Pools up to 50 FT in Length

The media could not be loaded. After reading literally hundreds of reviews, I purchased a cordless pool cleaner - it got 35 five star reviews on Amazon and none less than that! I was impressed. I turned off the pump so it wouldn't get stuck on the (raised) drain. It got stuck. It got stuck on the stairs as well. In both cases, it got free after some effort. The problem with these cordless cleaners is that they are power limited because of the battery and freeing itself gobbles up energy. The cleaner also struggled to get up the walls. Plan B was to purchase the Dolphin Nautilus CC Plus with WiFi, based on the reviews. In choosing a cleaner I considered the size and shape of my pool because it became clear to me from the reviews that one size doesn't fit all, i.e., a great cleaner for one pool might be terrible for another. I have a lap pool that measures 45 x 7.5 feet, is about four feet deep throughout, and has stairs on one end. I have used the Nautilus CC Plus three times. My pool doesn't get a lot of leaves or debris so I don't need a large basket. The provided baskets are more than ample. My biggest problem is the junk that collects at the waterline so I had hopes that this robot would be helpful. The Frequently Asked Questions, included in the documentations, answered the question, "Does my Dolphin clean the waterline? Answer: The cleaner is designed to climb the walls, but does not reach the waterline". See attached video. This does exactly what I need it to do. Obviously, they need to hire a better marketing person. This robot does not get stuck over the raised drain with the pump running and drawing water from the pool. It climbs the steps (seems to love them) but will occasionally get stuck on a step or in a corner, but it releases itself, and because this is tethered you don't have to worry about draining a battery. It also has considerable power and thrust for climbing the walls and stairs due to it drawing current from the power supply. My only concern is the wear and tear on the paddles/fins, whatever, when it gets stuck as sometimes they keep spinning against my PebbleSheen surface before releasing. Time will tell. I have not been able to pair it with either my iPhone or iPad but I have contacted the company in hopes that they can solve the problem. If not, this is not a game changer for me. Finally, just put it in the water and walk away. I found myself getting stressed and yelling at it, "Why are you attacking the stairs? You haven't touched the other end of the pool? Why do you keep going over the same area?" I thought that this was supposed to be smart and map out the pool but it didn't appear to be doing anything intelligent. I finally went away and when I came back it had covered the whole pool and picked up everything. The robot does not have a memory so every cleaning is a new experience, like a goldfish doing a swim around the fishbowl and forgetting the last pass. Cleaning the filters is a breeze. See the photo of the debris that it picked up on its first use. You can spend a lot more for a pool robot but at this price I highly recommend this cleaner. Update: I have now had this robot for a while and am still very happy with it. The customer service has been excellent. After a few emails back and forth about the WiFi not working they decided to send a new power supply. That fixed the problem. With the Dolphin app on your phone you can turn the robot on and off and schedule it to clean every day or two other options. Unfortunately, you cannot control the robot. This would be useful as it did get stuck a couple of times, and rather than wait for it to free itself (it was taking a long time on the raised drain or step) I decided to free it manually. Perhaps in the future they might add more capability to the app so you could get the robot free without having to intervene manually. I would love to be able to tell it to reverse when it headed to my steps. In conclusion, I stand by my recommendation about the efficacy of the robot and now can add that they have great customer service. Update 7/24/24. The customer service person suggested that I moved the floats closer to the robot, which might alleviate the robot getting stuck on the stairs. I moved the closest one and this seems to have helped. I just purchased pleated filters, which are for finer debris and not included when you buy the robot. I was skeptical but I thought that I would try them. I first cleaned the pool with the filters that are supplied. Immediately afterwards I put the pleated filters in for another cleaning cycle. They picked up really fine material that the standard filter missed. When I rinsed the pleated filter it looked like mud was coming out of them. So these really work. I would not recommend using them without using the coarser filters first because some large particles get stuck in the pleats and not all of them will rinse out easily with a hose so you have to manually separate the pleat to get them out. That being said, there were only a few of these particles so it was no big deal. The robot continues to work very well. I always remove it from the pool when done as I've read that the robot and cable will deteriorate faster if you leave it in the water, however that's for a very long period of time so it's up to you if you want to leave it in the pool and have it come on a particular schedule.

I was on the fence about buying a pool vacuum for a long time because of the price. I had been using the standard roller vacuum with the pole when the wheels literally fell off and I wasn’t going back to that method.I have been eyeballing this vacuum for a while because of all of its positive reviews so I finally pulled the trigger. I cannot state enough about how impressed I am with this pool vacuum.Our pool was installed a little over three years ago and had already begun to have discoloration at the bottom of the pool. I assume that this was due to maybe some poor pool chemical balances that I was learning at the time that may have messed up the finish. Turns out all that needed was to ve vacuumed very well that, my previous vacuum was absolutely not able to do.After a single two hour run, it cleaned EVERYTHING I thought was permanent discoloration. When I pulled it out of the water and cleaned the filter I noticed it had a ton of debris that was from the initial installation process that this vacuum was able to remove over three years later in one single pass.There was only one occasion where it got stuck and I had to move it. Otherwise I would watch it unstick itself and it would 99% of the time. Just something to be cognizant of.The first two pictures I have attached are from before, and the second two are from after. This vacuum is 100% worth the money.

I bought this excellent Dolphin pool robot made by wonderful Maytronics, a company that stands behind its products, in May of 2023. The robot worked flawlessly until the end of the 2024 season, at which time it experienced a communication issue, in which the power control could not communicate with the robot. I decided to put it away for the winter and try again in the spring of 2025, but the issue persisted. I submitted a warranty claim with Maytronics, and they sent me a return authorization so I could ship it to the closest repair center, O'NEILL AND SONS inDOWNINGTOWN, PA. I sent it via UPS Ground on a Friday and received it back that Tuesday—4 days later! O’Neil and Sons had replaced the power cable and shipped it back immediately. My 2 year old Dolphin is as good as new, and one year of the 3-year warranty remains. A satisfied customer, I’m grateful that this considerable purchase was supported by the company behind it. It’s time like these that I know I’ll be loyal to a company like Maytronics. Thank you!