Shark RV2502AE AI Ultra Robot Self-Empty Vacuum, Black

I bought this unit after over analyzing and research due to mixed reviews. Have owned Roomba for years. I am elated with this unit. I had zero problems with set up which was a concern with the wi-fi in a condo. I ran it first without mapping. The mapping honestly was amazing. The condo has bedrooms on opposite ends plus a sitting area plus half bath at entry. It got it right the first time. The floor is all marble with lots of rugs. The first time it ran was mostly on the rug, then went and dumped itself, and proceeded to run again. I have a dog that sheds a lot. Pros: Not noisy compared to Roomba except to dump which takes seconds. Great suction and manages several rug heights. Technology for mapping, covering the floor in total even with restarts, and emptying itself is fabulous. No bags required. See below on the cons - was able to set that area as a no-go zone and still do the master. For mapping, was able to easily merge areas that were not square or rectangle, or odd shapes to label as the family room. Cons: I have a high shag rug in the master that the twirly thing got hung around. It maybe just because it was first run and kept turning but I don’t plan to use it on that rug. Cannot schedule by room at this time. For now, I just start the family room when I go to bed. It takes a recharge to finish it but that is ok since it is at night. Battery will only go to 40% and it takes it back to recharge. I have not found where you can reduce.

I was very skeptical about getting the shark rv2502ae after reading all of the negative reviews, but I’m so glad I did! The vacuum isn’t as loud as everyone makes it seem- it’s quieter than a normal upright vacuum. It does an amazing job on hardwood floors, low pile carpets/ rugs, and high pile carpet/ rugs at getting all of the dog hair, human hair, dust, dirt, and debris. We have 2 dogs- one doesn’t shed and is hypoallergenic (malshi) and one large dog who sheds like crazy (Kelpie mix), and a kid who he and his friends are constantly bringing in dirt. The new edge cleaning feature really does an amazing job at getting all of the corners and along the walls. I only had to map my house out once and it got an accurate mapping right away (be prepared to run around and move all furniture that you typically would move to vacuum, you have to be quick because the mapping is quite a fast process). The only down side is it takes 6 hours to charge for an hour and a half (ish) of run time and for 150sq ft it takes about 20 min to do its job. ***Also let me save you lots of research time- this new version only has one side brush because of the blower- the old versions had two and Amazon and a lot of other places haven’t updated that yet- but it says on the box if you look closely so don’t worry when you only see one brush like I did lol. Overall, I’m so happy with this purchase! It’s an amazing robot vacuum!

See cut & paste of product page. Shark RV2502AE AI Ultra Robot Self-Empty Vacuum, Black Visit the Shark Store 4.2 4.2 out of 5 stars 3,450 ratings $375.00 with 37 percent savings-37% $375.00 XL HEPA Self-Empty Base Brand Shark Model Name AI Ultra Special Feature LiDAR Navigation, Self-Cleaning Brushroll, Edge Cleaning, Obstacle Avoidance, Bagless, Self-Emptying Color Black Product Dimensions 15.52"L x 11.59"W x 16.97"H Surface Recommendation Carpets & Hardfloors Controller Type App Control, Voice Control Battery Cell Composition Lithium Ion Item Weight 15.3 Pounds About this item INCREDIBLE SUCTION: Powerful Shark suction picks up dirt and debris on all floor types—tackling even the toughest of messes in your home. NO SPOTS MISSED: With Matrix Clean Navigation, the vacuum cleans in a precise matrix grid taking multiple passes over dirt and debris for whole home, deep cleaning coverage. IT EMPTIES ITSELF: The bagless, self-emptying base holds up to 60 days of dirt and debris while its true HEPA filtration captures and traps 99.97%* of dust and allergens (*down to .3 microns). PRECISION HOME MAPPING: 360° LiDAR vision quickly and accurately maps your home so your robot can methodically clean detecting and avoiding objects in its path, day or night, adapting to everyday changes in the home. PERFECT FOR HOMES WITH PETS: With powerful vacuum suction, Shark’s self-cleaning brushroll, and HEPA filtration system the robot captures pet hair, dust, dander and allergens with ease. HANDS-FREE CONTROL: Set a cleaning schedule, initiate on-demand cleaning, or activate cleans all with sound of your voice using Amazon Alexa or Google Assistant. EXTENDED RUNTIME: Up to 120 minutes of runtime for whole-home cleaning. And with Recharge and Resume, the robot will return to the dock, recharge, and can pick up where it left off. BUILT, TESTED, AND PERFECTED: Shark puts their robots through rigorous testing to guarantee reliable, and high-quality performance. WHAT’S INCLUDED: 1 Shark AI Ultra Robot, 1 XL HEPA Self-Empty Base, and 2 Side Brushes. Note it states there are 2 side brushes. When the initial order arrived and I open it and began following the enclosed directions, I realized that the directions did NOT match the product. E.G. Directions showed 2 side brushes the product had a single side brush and the apparent port area for the second brush was sealed over (a different floor panel installed). Further, the directions indicated an "on/off" button on the back of the base. Again, no button and the area was sealed off. Thinking it was an error in delivery, Amazon issued me a replacement. It was exactly the same. It too has been returned. What possible use is a robotic floor vacuum with a single side brush?? Ordered and received a NEW version (not refurbished, as the 1st 2 were) opened the box AGAIN there is a single side brush, as in the refurbished models, and no on/off switch. As noted it is not as advertised. I will give it a try, but I expect it to be substandard. Not acceptable for the price. Beware, of this particular item. It is a replacement for a refurbished Shark, that finally wore out. I was VERY happy with the job it did.

I've been very skeptical on robot vacuums since they first game out but I've been very impressed with this one and it's clear the technology has massively improved since then. I've waited 2 months before writing this review. The robot itself, I give 5 stars but the app has several things that could be improved. First, the good. The robot seems to have plenty of suction for me with 3 settings (eco, normal, max) plus the Ultra Clean setting and spot cleaning. I have all hard surface floors with two rugs. I always use the max setting and my house is small enough that the robot can do my whole house in one charge. It does a good job navigating my house when going from room to room and very cleanly makes it's way back to the base when it's done or needing to empty the vacuum mid job. I was pleasantly surprised that it was able to get over the edging for my kitchen as it's likely a tad over the max height limit of 0.75 inches that robot is advertised to handle. Sometimes takes a couple tries but it's yet to get stuck or fail to get over it. It does bump into some furniture and molding but so far has yet to scuff anything but itself and only on it's backside where there aren't any sensors. The manual states you need a fairly large open area for the dock but mine has done just fine having only about a foot of open space on each side. Another great plus is how easily this whole unit is to clean. The self cleaning brush roll does stay tangle free for the most part but if you have longer hair, you will need to pull it out every now and then. Thankfully Shark made this super easy to do. I love the bagless base unit and the vacuum and base pop open without any tools for cleaning. However if you have a pet, I'd say the base handles 30-45 days before needing to be emptied. Regardless, it's so easy to do that I wouldn't mind emptying it after every full use cause it's that easy and simple. Now the bad. The app could use some improving. First, I found out the hard way and after days of frustration, that this robot has a character limit for wifi network names. I had a longer wifi network name which was preventing the robot from joining the network. I have several other smart home products and none of them had this flaw. Once I renamed my wifi network to something shorter, I was able to connect without further issue. Next, while I don't expect this thing to make perfect maps of my house on a single "exploration", there's no ability to improve the map. You either accept what it finds or have it start all over. The app should allow you to have the robot further explore a certain area you want it to make a more accurate map of. Next, the app won't tell you the progress of the cleaning job. The app doesn't tell you which rooms it's done cleaning, what progress for the whole job has been made, or progress within a specific room. Thankfully, these could all be remedied with updates so get to it Shark! Overall, I'd definitely recommend this robot for anyone looking for a robot vacuum.

We picked up most objects we'd move around the house, told the robot to map the house, and profit every time it runs. This thing reliably navigates our house and most obstacles every day. We have carpet and tile, and it seems to do fine vacuuming both even though we have it set to normal vacuum power. Speaking of power, it seems much quieter and more effective than it's (more expensive) competitors of its generation. Again, we use normal vacuum power, not max, because it is quieter and more effective than our experiences with Roborock S5, iRobot Roomba with the double rollers and camera, and others. We really like the thing. It picks up plenty of dust, dirt, fur and hair every day. The self-empty feature is so helpful for any floor larger than a couple decent sized rooms. I'm quite impressed with it's navigation. When I pick it up to move it out of my office before a meeting, I press the clean button and close the door, and it seems to determine it's location in the house within a few seconds. We tried many more expensive robots and found them lacking for what we want--reliable, no cameras, easy to maintain. This little thing does the job and does it well. Impressive machine.

This is the first vacuum robot I’ve ever had. I did days worth of research before finally ordering it. And I love it! I found it easy to set up and it accurately mapped my home in about 45 minutes. I love the idea that I can have it clean one room or one area of a room. I have 3 dogs and a doggie door so they are always bringing grass clippings and dirt into the house. I don’t find the machine noisy except when it’s emptying into the reservoir. It depends how much dirt/how often you use your machine as to how often you will need to empty the reservoir. When it empties itself, it goes right back to where it stopped and resumes vacuuming. It vacuums row by row overlapping so it picks everything up. It doesn’t get the corners well, but I expected that. Now I only have to use my heavy vacuum once I month. This is one of the best items I have bought and am very happy with it.

Purchased on a black Friday deal and have no regrets. I have 3 dogs and 2 cats and this has been amazing at helping me to keep up with the fur trails in the house. We have hardwood and tile throughout with a couple of area rugs. I previously had an older model Shark that just bounced around everything. It did ok, but missed a lot. I didn't realize how much it missed until I started using the new one. Set up and operation is fairly easy. There is a little bit of a learning curve with the app set up and marking your rooms, but once I figured out I could zoom in, that helped. I can't believe how much more surface area this robot picks up compared to the old model. The robot vacuums around the perimeter and then vacuums like it's completing a strip and grid search in your room. It will empty itself if it gets full and will even re-charge and re-start if it needs a little robot nap. The self-emptying feature is pretty cool, so you don't have to empty each day. I especially enjoy the ability to spot clean an area or only certain rooms. You don't realize how convenient until you use it! We have had to clean the roller out about once a week for some wrapped up hair, but that is to be expected and is very easy to open the flap and take out the hair. Don't forget to check your filters as well, as it's easy to forget with the self-emptying function (out of sight/out of mind). Overall, worth the price for the extra help around the house. It is definitely earning its keep.

Purchased the Shark RV2502AE AI Ultra Robot Self-Empty Vacuum a couple of months ago and waited for some experience before reviewing. We've had a couple of other robot vacuums over the years, and none of them could handle pet hair like this one. I don't understand why it is better, but it just doesn't get tangled up like the others -- and when there is a tangle it's easy to clear. For the most part, I'm extremely pleased. Just two minor issues, but neither stop me from recommending this item: 1) Our vacuum arrived with a bad battery that would not take a charge. Shark customer service seemed extremely helpful and accommodating and promised me a replacement battery by mail right away ... but I never heard from them again and never received any such item. I bought my own replacement battery because I did not want the delay and hassle of an exchange, and it's been great ever since. 2) Our vacuum absolutely does not follow the restricted area that I put in the app to keep it away from a stairway. I've tried multiple times, and it simply does not work. The unit seems to be very adept at recognizing and avoiding falls ... 99% of the time. Ours took one tumble down stairs, which was concerning -- but took zero damage and kept working like a charm ... although I did have to patch some drywall where it hit the wall at the bottom of the stairs! All told, I'm very impressed by this vacuum. It works very well. Suction is good, the app mostly works great, and it holds weeks of debris before needing to be emptied. I have not experienced a better robot vacuum. UPDATE: Well, just after this review our vacuum launched itself down the stairs again. This in spite of the product allegedly being designed to void such dropoffs and my setting a "No Go Zone" in a wide box around our stairs. You can't trust the stair/dropoff sensor and the app settings to keep this vacuum out of areas in your house simply does not work (a problem I've not had with competitor products). It's still the best robot vacuum I've ever owned in regard to pet hair, and it's tough (fallen down a full stairway twice without breaking). My workaround was to block the landing leading to our stairs and re-scan the entire floor of our house to start the setup over, which seems to work ... but now our landing is skipped when the vacuum cleans the rest of our house. Still worthwhile, in my opinion, but buyer be warned.

Much better than my roombas. Would happily buy again. Had for a while now and not had any issues or headaches. Roomba's were always getting stuck - This one doesn't. Ended up buying 2.

Piece of crap died in less than 6 months. does empty to the dock any more and shark support wont support it.

I contacted the company with a question about the shipping of the vacuum and they responded to me very quickly, within an hour. They answered my question and resolved my issue quickly and easily! Great company! I had no issues at all with the vacuum itself.

After each cleaning run, it would go back to the base and disconnect from the wifi after emptying the bin. No amount of resets would solve this problem. Vacuum had to be rebooted for it to reconnect to wifi. Found it unfortunate that the app would only let you schedule a whole house clean and not let you schedule a particular set of rooms if you wanted. Did a good job mapping and the no go zones were accurate.

Mon conjoint a acheté un iRobot a noël, nous avons eu tellement de problème avec la machine/ connexion application. Après 1 mois a essayer de faire fonctionné. Nous avons décidé de le retourné. J’ai été voir sur internet le meilleur Robot. Les commentaires étaient super bon pour celui-ci. J’ai commandé la machine sur amazon, 3 jours plus tard, elle est arrivé a la maison. 2 minutes plus tard, elle était connecté a l’application. Je l’ai programmé pour qu’elle passe au 2 jours. Deux chats donc beaucoup de poils. Maintenant, rien du tout !!! Je capote!!! Elle est parfaite!!!