Question 1

Auto shut off?

Accepted Answer

Unfortunately it does not have auto shut off.

Question 2

Is the carafe easy to remove and replace? the last coffee pot I had ended up breaking because I had to fight to get the pot in and out.

Accepted Answer

The one thing about the coffee pot is we just broke our 2nd carafe! It is very breakable. Cannot find where to just buy a carafe. You have to buy the entire coffee pot.

Question 3

What can I get the permanent filter basket for this?

Accepted Answer

There is not a permanent filter basket with this coffee maker. You will have to purchase SM coffee filters.

Question 4

I have a new machine but it takes ages to brew just one cup of coffee.. At least 25 mins. Do you know why this would happen?

Accepted Answer

Thank you for providing your feedback regarding your Black+Decker coffee maker. I’m sorry to hear you’ve experienced some issues with your coffee maker. The problems you’ve described can usually be resolved by descaling with vinegar. Instructions for how to descale with vinegar can be found in your use and care manual, in the cleaning section, under “Descaling with Vinegar” or “Cleaning with Vinegar”. If these instructions do not resolve the issue, or if you have any further questions or concerns, please contact us at youropinionmatters@spectrumbrands.com and reference 42136581 so that we may better assist you.

5-Cup Programmable Coffee Maker with Brew Strength Selector, Sneak-A-Cup, and Easy-View Water Window, Black

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