Crucial Conversations: Tools for Talking When Stakes are High, Third Edition

This book is for my Admin training thru Region 13, but would be quite valuable to anyone. The author guides you thru difficult conversations and tells you what to say when you just don’t know what to say. I highly recommend!

This book offers effective strategies and techniques for engaging in emotionally charged discussions, both in professional and personal settings. I recommend it to anyone seeking to improve their ability to engage productively.

“Crucial Conversations: Tools for Talking When Stakes Are High” offers invaluable strategies for navigating high-stakes discussions with confidence and clarity. The authors present practical techniques to foster open dialogue, manage emotions, and achieve mutual understanding in both personal and professional settings. This book is an essential resource for anyone looking to enhance their communication skills and build stronger relationships.

allows one to process what is being said and make it easier to use in daily practice

This book was recommended by a coworker as part of Project Management training. I thought it would help with some future sticky situations. I’m implementing a project using some new technology and it’s really help me gain support.

good product

It arrived faster than projected, and in perfect condition. For a used book, I can not rate this any more highly. The seller delivered it quickly, and better than describedThe book is great.

I like how the authors stressed the importance of making dialog safe. Which seems key. The authors gives you the tools to do that and be able to move forward.