Jabra PRO 920 Mono Wireless Headset for Deskphone

I had a Plantronics wireless headset which lasted for quite some time, but had its issues. I purchased this unit as a refurbished headset with new batteries and it works great! I use this headset every day for work and am typically on the phone for long periods of time for the duration of the day and the battery lasts the entire length of my workday (Usually 8 to 9 hours). The clarity is very good and can be adjusted to match your phone type. I use this on a VOIP Mitel phone and have had no issue at all. The noise suppression works well as they stated.The only negative that I can find about this headset is that it is a little bulky and heavy on the headset itself, but that is mainly because I use the ear hook for this instead of the over the head set. I tried it with the over the head set and the size becomes less of an issue. This overall is not much of an issue in my opinion as the headset does not fall off or move around too much at all when using the ear hook as opposed to the over the head set.

These worked great while it lasted then my job changed phone systems and I couldn’t use anymore

I bought this as part of a process to test out several headsets for use in our small call center. Unfortunately, contrary to another review, this IS NOT 100% compatible with the Grandstream 2160, or other grandstream phones. The headset portion works fine, but the hookswitch does not work and there is no way to make it work. This means that if you're sitting at your desk and don't mind pushing a button on the headset AND the phone in order to answer or disconnect, then all is good. But it simply does not support answering or ending remotely, and cannot. For this you need a Plantronics headset, and I suggest checking out a guide that headsetsdirect has on their site that is specific to Grandstream phones.I ended up buying the Plantronics CS540 with their ADP-80 EHS cable. Works perfectly.

I have no idea why you can only turn this thing down to 10,000 decibels but annoying hold music will make you want to throw this thing across the room in about 20 seconds. There is just NO REASON why they should let you turn it down until you can barely hear it. Is there? The ONLY solution is to take the thing off your head and lay it on your desk. Believe me you can STILL hear hold music or conversations just fine. Only problem is trying to get it back onto your head before the person you lost your hearing waiting on hangs up.

Great sound, easy connectivity to phone, good charge life, great distance when away from base.I am giving this 4 stars only because I have to use the head piece... the ear piece falls out of myear no matter what I do. Other than that, this is a quality device and a must-have for anyone at adesk all day!!

I bought this headset shortly after being sent home in March due to Covid. I was working as a call center rep at the time so I was on the phone almost constantly for 8+ hours each day. Being literally tied to a phone was driving me crazy and I couldn't even count how many times I tripped on my headset cable. This wireless headset was a godsend. It took me no more than 10 minutes to set it up and it has worked wonderfully since. It has great sound quality, convenient volume and mute buttons on the earpiece. I would get complaints all the time about the background noise with my old headset, but the noise reduction on this headset is great. No complaints unless a dog barks or someone is right near me talking. The battery holds up all day. Ive since changed jobs so its no longer in constant use, but I usually leave it off the charger for my whole shift and never once has it gone dead. I just pop it back on the charger at night and I'm good to go! I highly recommend this headset. It is well worth the price for the wireless capabilities alone.

Second one ordered for my boss. He is very happy with his first one and specifically wanted a second one for his home office. Functions well, has great range and is comfortable to wear. Some of the other executives in our office prefer this headset as well. Only con was that an adaptor was needed in order to pair his home office phone and the Jabroa Pro. Not really a big deal, but worth mentioning, check your connections when purchasing this headset so if you need it, you can order the adaptor at the same time!

I need to be on the phone a lot in my job, and since I'm a contractor, I knew that my request for a headset might go unansweredI asked for these as my holiday gift. It's great and works well. It's also light enough that I find myself wearing it when I go elsewhere in the plant I work in.Buy Jabra products. They're worth every penny.