---
product_id: 1715246
title: "Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback)"
price: "S/.97"
currency: PEN
in_stock: true
reviews_count: 13
url: https://www.desertcart.pe/products/1715246-crucial-accountability-tools-for-resolving-violated-expectations-broken-commitments-bad
store_origin: PE
region: Peru
---

# Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback)

**Price:** S/.97
**Availability:** ✅ In Stock

## Quick Answers

- **What is this?** Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback)
- **How much does it cost?** S/.97 with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.pe](https://www.desertcart.pe/products/1715246-crucial-accountability-tools-for-resolving-violated-expectations-broken-commitments-bad)

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- Customers looking for quality international products

## Why This Product

- Free international shipping included
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## Description

desertcart.com: Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback): 9780071829311: PATTERSON: Books

Review: Perfect book for work relations - This is a great read for helping you in a work space, especially in handling tough situations and controlling emotions so it doesnt become worse. It really helps your understanding on communication as well as instructing you how to respond and accept your responsibility in problems.
Review: Perfect Companion to “Crucial Conversations” - I read this book immediately after reading Crucial Conversations. It’s the why and how of holding myself and others accountable when it needs to happen. Definitely a great resource.

## Technical Specifications

| Specification | Value |
|---------------|-------|
| ASIN  | 0071829318 |
| Best Sellers Rank | #22,341 in Books ( See Top 100 in Books ) #22 in Communication Skills #73 in Business Management (Books) #115 in Leadership & Motivation |
| Customer Reviews | 4.7 4.7 out of 5 stars (2,044) |
| Dimensions  | 6 x 0.69 x 9 inches |
| Edition  | 2nd |
| ISBN-10  | 9780071829311 |
| ISBN-13  | 978-0071829311 |
| Item Weight  | 2.31 pounds |
| Language  | English |
| Print length  | 304 pages |
| Publication date  | May 24, 2013 |
| Publisher  | McGraw Hill |

## Images

![Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback) - Image 1](https://m.media-amazon.com/images/I/6162aweAjRL.jpg)

## Customer Reviews

### ⭐⭐⭐⭐⭐ Perfect book for work relations
*by B***K on January 5, 2024*

This is a great read for helping you in a work space, especially in handling tough situations and controlling emotions so it doesnt become worse. It really helps your understanding on communication as well as instructing you how to respond and accept your responsibility in problems.

### ⭐⭐⭐⭐⭐ Perfect Companion to “Crucial Conversations”
*by L***S on February 21, 2026*

I read this book immediately after reading Crucial Conversations. It’s the why and how of holding myself and others accountable when it needs to happen. Definitely a great resource.

### ⭐⭐⭐⭐⭐ Great resource
*by J***S on February 9, 2026*

great resource

## Frequently Bought Together

- Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback)
- Crucial Conversations: Tools for Talking When Stakes are High, Third Edition
- Crucial Influence, Third Edition: Leadership Skills to Create Lasting Behavior Change

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*Product available on Desertcart Peru*
*Store origin: PE*
*Last updated: 2026-05-17*