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Q: Has anyone else had an issue with the lamp turning on randomly?

Yes. I believe there is some validity in another commenter's suggestion it may be due to power surges, but not entirely. We had a lightning strike on our home in July 2019, and I installed a whole-house surge protector in our main breaker panel at that time. Prior to that, I noticed this lamp would be turned on a couple times a week. Afterwards, I think I've seen this lamp turned on a total of three times from July 2019 to the end of January 2020 - essentially 5 months. Having said that, we have 4 more touch lamps in the home that have never been affected by power surges. So, yeah, I think it's safe to say this lamp can randomly turn itself on, even WITH surge protection.

Q: Can you use a Philips Hue bulb with this?

Hi friend, thanks for your interest in our item. There is a 6W led edison bulb included, so you don't need to buy other bulbs to use with this lamp. If you really want to use the lamp with Philips Hue bulb you mentioned, please note: it may cause to flick or lose touch dimming function with other LED bulbs owing to the incompatibility.

Q: Is there a Replacement lamp shade available? My toddler knocked over my lamp and stomped on the shade and it’s beyond saving. :(

So sorry to hear that, we don't sell the shade separately now. Please mail us directly, you can contact us by clicking "Your Account" ----"Your orders" ---- Find the order you placed in our store----click "Sold by: Seaside Village" ----Click "Ask a question"

Q: How do i contact the seller? my lamp just stopped working and i’d like to see if there is some troubleshooting i can do.

Click on the questions and answer portion and it will take you to a whole page on the product where you will see the sellers name and contact information.

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Desert Online General Trading LLC

Dubai, United Arab Emirates

ID del producto: 788002193

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Detalles

Finish Type
Nickel Plating
Base Material
Metal
Bulb Base
E26
Product Dimensions
5.51"D x x
Cable Length
59 Inches

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Descripción

Presupuesto

Finish Type	Nickel Plating
Base Material	Metal
Bulb Base	E26
Product Dimensions	5.51"D x 5.51"W x 17.52"H
Cable Length	59 Inches
Item Weight	1.1 Pounds
Lamp Type	Desk Lamp, Night Light, Table Lamp
Shade Color	White Shade
Shade Material	TC Cloth
Switch Type	3-way Touch Dimmable
Style	Modern; Minimalist; Contemporary; Classic
Brand	Seaside village
Color	White Shade with Black Nickel Base
Special Feature	Corded; Touch Control; 3-Way Dimmable; LED Included
Light Source Type	LED
Material	Metal, TC Cloth
Room Type	Living Room, Bedroom, Kitchen, Office, College Dorm
Recommended Uses For Product	Indoor
Power Source	Corded Electric
Shape	Cylinder
Number of Light Sources	1
Included Components	Bulb included, Lamp base, Lampshade
Is Waterproof	False
Bulb Shape Size	T
Mounting Type	Tabletop
Wattage	60 watts
Number of Items	1
Lighting Method	Uplight
Control Method	Touch
Indoor/Outdoor Usage	Indoor
Specific Uses For Product	Indoor use only
Water Resistance Level	Not Water Resistant
Installation Type	Fixing Ring to secrure the lampshade
Number of Pieces	4
Efficiency	More energy-efficient than traditional bulbs
Voltage	120 Volts
Base Diameter	1.4E+2 Millimeters
Brightness	800 Lumen
Is Cordless?	No
UPC	756040225643
Assembly Required	Yes
Product Benefits	Dimmable
Size	5.515.5117.52 in
Sensor Technology	Capacitive Touch
Manufacturer	Seaside village
Shade Height	350 Millimeters
Theme	Minimalist,Modern
Light Output Maximum	800 Lumens
Light Color	Warm White
Part Number	TC-Lamp
Item Weight	1.1 pounds
Item model number	13047
Is Discontinued By Manufacturer	No
Finish types	Nickel Plating
Maximum Compatible Wattage	60 Watts
Special Features	Corded; Touch Control; 3-Way Dimmable; LED Included
Batteries Included?	No
Batteries Required?	No
Bulb Features	Dimmable
Color Temperature	3000 Kelvin
Bulb Diameter	2.52 Inches
Bulb Length	5.51 Inches

¿Tienes una pregunta? Mira lo que otros preguntaron

Has anyone else had an issue with the lamp turning on randomly?

Can you use a Philips Hue bulb with this?

Is there a Replacement lamp shade available? My toddler knocked over my lamp and stomped on the shade and it’s beyond saving. :(

How do i contact the seller? my lamp just stopped working and i’d like to see if there is some troubleshooting i can do.

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