HPEnvy Business AI Laptop, 17.3" FHD Touchscreen, Intel Core Ultra 7 155H, 64GB DDR5 RAM, 2TB SSD, Numeric Keypad, HDMI, Webcam, Backlit Keyboard, Wi-Fi 7, Windows 11 Pro, Silver

Great laptop! Quick shipping and setup! My old laptop died and thank God for Microsoft One Drive. Made getting back to work easy.

Setup was different, but not difficult. The computer starts up fast and the facial recognition is outstanding. From power on, I am ready to go in 15 seconds.I have had a problem registering the computer with HP. HP keeps telling me that the product number is invalid, even though the number I have used is the same number their software detects and the number I found in the BIOS and on the box. HP has several different ways to enter the registration process and at least two different processes. I have used both and one said the process was successful and they would send me a confirmation email. I never received the email, but I did get a screen copy of the success message. Last night a HP notification popped up offering to do a warranty check, and it told me the warranty expires February 4, 2025. That is awfully soon for a computer purchased November 15, 2024.Beyond this, the computer is exactly as represented. The screen is vivid, and I was immediately impressed. I do use an external monitor as my main screen. The monitor has a higher resolution than the laptop's screen, but so far, the computer will not allow me to use the monitor at that higher resolution. My prior, 3-year-old HP laptop did support the higher resolution. I am sure I can resolve this issue if I can ever find a way to speak to a live person at HP, but I just don't have time for that right now.Overall, I am a happy camper.

Do not buy from a 3rd party vendor. Buy if sold by manufacturer or Amazon. I bought from a third party and this computer broke about 3 months of ownership. HP told me that the computer was not under warranty since the internals were not oem. Horrible experience. I will but from a local store from now on.

A great laptop. Love the touch screen and speed! Keyboard gluids fingertips smoothly.Is heavier than other laptops

GREAT Supplier! Delivered as ordered NO issues. Very Happy so far.

For the short time I have had it, it has met expectations. The only laptop problem was a sticking space bar. My old unit was a dual drive that gave windows 11 a problem not the laptop. I have used the wifi, Bluetooth, camera, mirrored to my LG tv and iPad and everything worked. Hope I can say the same three years from now but right now 5 stars.

Hard to get support at HP.com - doesn't recognize this model # !?? And this one is last year's model!!! Graphics card seems outdated as the screen saver doesn't work 1 month after purchase d/t not being a 'newer 3D capable' graphics card.?? Also, Windows 11 updated to 24H2 which means we cannot restore this computer to original specs if needed. Difficult to navigate around at first, and learn to turn off AI options that get in the way of old fashioned work on a laptop. Shopping, browsing, email all function as expected. Do NOT like the power port location nor the absurdly bulky power cord and how hot it gets - [WHO decided the right side wouldn't get in the way when working / typing / mouse use??] Battery life is not as expected - just get the usual 2-3 hours before charging is needed. Also has a lack of external ports - only 3 USB, 1 HDMI, 2 super c. Setup was a little difficult - but mostly because of MS Windows. It is fast and has room on it. Hope it lasts. We purchased the 4 year protection plan so we could do our personal WORK on it. Security so far seems very good. This would probably be okay for occasional work from home persons w/o the need for fancy graphics card.

Bought this computer about 6 months ago and I can't get the company to talk to me in regards to a replacement. It has worked less than 10 times, EVER, and between the company, Asurion and HP they all just keep telling me to contact someone else in regards to the warranty. $1500 for a computer that I can't use, and that NOONE will help me return for another one. Don't waste your time or money.Update: Even after Amazon reached out personally for them to issue a refund to me, they still refuse to answer me or Amazon.Absolutely pathetic excuse for a company, and even worse customer service.Worthless.