Dell XPS 13 Copilot+ PC 9345 Laptop InfinityEdge 13.4" FHD+ 16:10 Display, Snapdragon X Elite X1E-80-100, Qualcomm Adreno 740, 16GB RAM, 512GB SSD, Windows 11 Home, English-UK Backlit AI Keyboard

Quality system, decent spec and upgradeable, which is ideal. Took a lot of time to do all the initial updates, but runs like a dream and the display is gorgeous. Love the usb-c connectivity options. Battery seems to last quite a while too, even when running a Teams meeting and multiple browser windows + tabs. Lovely sleek design, nice size for portability, and doesn't weigh a lot. Great machine all round, really impressed so far.

Decent Laptop and I am happy overall.I likeThe premium feel.Windows 11 with easy 'hello' sign inSpeedy boot upscreen qualityCoPilot - love it and the keyboard buttonGood in many respects - it just works well and easy to set upDislikesEasy to hit caps lock on the keyboardOnly USB C ports is a minor irritation but not a deal breaker

I bought this product well in advance of Christmas to give to my daughter. When she opened her very expensive gifts it failed immediately. The battery would not hold a charge even though it said it was 95% charged. We contacted Dell tech support. The process is tedious you need to complete frustrating diagnostic reports even when the issue is obvious. When they eventually agreed that the issue was the battery they refused to provide a direct replacement laptop because the product was bought more than 30 days previously. I explained it was an out of the box issue and was told very firmly that the only option was a repair. By now I have wasted hours of time running diagnostics waiting for callbacks that never happened and then even having to chase the engineer appointment and my daughter not only has had no laptop for school but also now has a faulty product that may well fail again. The manager who eventually called me did not listen or show any care for the situation. My advice choose a manufacturer who has cares about their customer and takes responsibility for an out of the box failure! And if you do choose Dell please do a full check as soon as it arrives because you can’t trust that it will function even when you have paid over £1000!

The touchpad has no marking to indicate its shape and boundaries. As a result, when I'm on the move I often find it isnt responding as I intend because it's not clear where to put my fingers.When I'm at my desk I need to connect a monitor (to give a second and bigger display) which uses up one USB port. I also want to connect wireless keyboard, mouse, headset and webcam (so that I dont have to look at the small screen in meetings) and power cable. But there's only one other USB port!! There doesnt seem to be a compatible docking station, just a fragile plastic hub, which as many reviewers point out has far too short a connecting cable so that it tends to dangle from the PC which will probably over time distort the port. When plugging the power cable into the hub, it only maintains battery level, it doesnt charge properly. Also I find that the charger interferes with the video webcam and headset sound so that they are distorted, when they are all passed through the hub.These shortcomings seem so unnecessary - poor design compromising function. I really regret purchasing it. I would recommend thinking carefully about your intended uses before purchasing.

Wasn't my first choice of laptop, but absolutely blown away with how efficient and ergonomic it is. Everything I could want in a laptop, so so pleased! Great battery life, quiet, keeps cool, super light and sleek, uncluttered desktop. Love it!

Working well as expected.

I picked this up as it was on Amazon Warehouse Like New for a good chunk of change off. It's light, feels & looks premium BUT it can be noisy. This is easily rectified though by removing certain bloatware off the laptop or disabling it at start-up.

As I said, I really wanted to. It's beautifully designed and every aspect of the build speaks of quality. Unfortunately, the performance speaks of circa 2012. My 2017 XPS 15 currently benchmarks at 43%. This benchmarked at 28% out of the box. When the fan's not on (unsurprisingly) it's silent. When the fan's on, however (which it almost always seems to be) turn the tunes up to 11. Booting up seems to be sufficient to cause subsequent CPU throttling. Nothing wrong with this individual machine, just unbelievably underpowered, even for light use. Sadly returning what I hoped would be my laptop for years to come.