Cisco SPA122 Small Business ATA with Router, red

I had purchased this by mistake, thinking it was similar to a LinkSys product supported by my VOIP provider. (Cisco bought LinkSys). I was accustomed to my previous product which 'remembers' data entered between user tabs. This device does not. WHEN MAKING CHANGES IN THE CONFIGURATIONS, YOU MUST SAVE ALL CHANGES ON THE TAB IN WHICH YOU ARE WORKING BEFORE PROCEEDING! Once I figured this out, my configuration changes stuck, and the box worked just like it's supposed to. I have read that some VOIP adapters are hard to configure, but I think some of that is simply us users not understanding the product we are using. My LinkSys VOIP adapter remembered changes between Tabs, the Cisco version of it does not. Nothing bad about the product, just confusion on my part.

Our office uses RingCentral and we originally used no-brand VOIP modems bought from eBay for $5 --- for this price, it's probably not surprising we had many issues with those modems (dropped calls, ghost calls, unable to pick up calls, unable to make calls)... you name it, we experienced it. I finally got fed up trying to troubleshoot what was wrong and went on RingCentral's website to see what product they recommend: Cisco SPA 122. I checked Amazon's pricing which sells the same unit for about $30 less and would arrive in a day with Prime. Sold! Once the modem arrived, the RingCentral setup was super simple (but perhaps not so obvious). Insert a paper clip in the back of the modem to reset it's setting. Plug in the power, ethernet cable (yellow), and a phone (grey 1 or 2). Pick up the handset (there will be no dial tone), dial **** (four stars), when you hear the configuration menu - dial 110# and write down the given IP address, now login to your RingCentral account, select Phones and Devices from the left column, select Add Device at the bottom (or the line you want to change and click "Setup and Provisions"), select "Cisco" then the model number "122", click next and enter the IP address you just wrote down, on the next page, you'll need to plug your computer to the modem (blue) by ehternet cable and also turn off all other internet connections to your computer (i.e. your wifi) so that your computer is only connected to the modem, when you click next the instructions will tell you to enter the same IP address in a web browser, the modem webpage should pop-up (default login is user admin, password admin), once logged in you need to change the default login (user/password to something more secure), go back to the RC instructions page and config the modem as they indicated, once you click save and go back to the RC page, you will be asked to enter the user and password you just set, once you click next, RC will do it's thing and confirm when it's finished configuring, once the modem reboots, your modem should now be set to your RC account. You can confirm your setup worked by picking up the handset, you should hear a dial tone and be able to make calls. Sooo... after having this new modem for a few weeks, all our issues before have gone away and we have not had any other incidents. The sound quality has also improved a lot (sounds like a normal landline). All in all, the $40-ish spent on this modem was well worth every penny and we should have just bought this modem in the first place.

Takes quite a bit of configuration. I use ringcentral for my office and had to contact them and spend some time on the phone to sort it out. Works great now. Same as my old one (Linksys VoIP phone adapter with router). Don't waste your time calling Cisco to help you with the purchase or IT if you can avoid it. I don't think they know what they are doing at all. If you have questions, you may ask on here and I'll tell you what I remember.

Very poor product as the firmware has bugs but this is to be expected since it is a very new device. Now what isn't expected is the fact that the main chip inside isn't any bigger than my thumbnail which isn't good at all. Which one would have to wonder about the life expectancy of this device since 2 amps of current is running through it. The interface runs slows, the stutter tone sounds very cheap, and doesn't ready up very quickly for the next call. Also the spa2102 handles well under high bandwidth usage whereas the Cisco spa122 will drop out if doing a heavy download and will do this even if a call isn't in session. I've seen it several times just dropout when a call isn't in session as the "phone 1" port light will go off then would come back on when my heavy download stops. As far as it being a network issue on my end it is not as I run a business internet account and the device was set on a static IP to itself which is the preferred way to set up a VoIP device. So what can you do? Well there are other devices out there that are far superior but come with one major drawback. The MWI will not work with other branded devices as the MWI (Message Waiting Indicator) from Cisco use a proprietary format for their MWI. Since most VoIP providers have their systems set for Cisco devices the MWI will NOT work with other branded devices. The only way around this is to run an Asterisks server and since I have no intention of doing so I just disable the voicemail of my provider and use a standard answering machine. The SPA122 is a joke but it does support IPv6 which is important but also puts a buyer in the corner as for myself I like to be future proof. The only resolution to the issue was to buy Mediatrix devices like the Mediatrix 4102s which is a very good device and uses a Texas Instruments chipset which works very well and is extremely reliable and stable. It also works very fast and is highly recommended but as stated the MWI will NOT work with it but at least the buyer will have a stable and fast product.

The power supply included has a type C plug like is used in France and other European countries, not a type I which is used in Australia. Will be returning.

Served my purpose perfectly.

Better than the Zoom ata I was using on sipgate. This registers with sipgate no problem. My old Zoom wouldn`t register properly with Sipgate when testing with the 10000 number. This one does :) I had to connect this box direct to my PC first though as it wouldn`t let me access the spa122 interface using my browser using 192.168.0.* ect even though it was set up ok to my router.

Ho scelto questo prodotto perché oltre ad essere un ATA è anche un router. Per quanto riguarda l’ATA: - Permette la connessione di 2 linee - Gestisce i Fax (protocollo T-38) - La qualità voce è molto buona sia per il ricevente che per il mittente della telefonata Per quanto riguarda il router: - Qualità e sicurezza CISCO - Permette di abilitare la QoS (Quality if System) solo quando vengono ricevute delle telefonate (se usato in modalità router) Avendo un Upload basso, l’ultimo aspetto è stato vitale ed ha risolto tutti i problemi che avevo. In particolare impostando un valore molto basso nel campo relativo all’upload nella sezione QoS, tutta la linea viene dedicata al telefono migliorando la qualità delle telefonate. La mia configurazione attuale è: Antenna WiFi --> CISCO SPA122 --> router WAN Wireless (vi consiglio [...] Per l’impostazione ho seguito la guida messa a disposizione del fornitore del servizio VOIP (cheapvoip), una procedura non troppo complessa. N.B.: consiglio di installare l’ultimo aggiornamento firmware disponibile, che risolve tutti i problemi del QoS (disponibile al sito: [...]

alors DIAL PLAN qui fonctionne pas mal pour le moment : (**x|*#xx#|#xx#|*xx#|*xxx*#|1x.|3xxx|118xxx|0[1-9]xxxxxxxx|00x|*xx*xxxxxxxxxx#|*21*xxxxxxxxxx#.) Dans l'onglet Voice puis dans Regional appliquer les paramètre suivant et le numéro de l'appelant fonctionne parfaitement. Dial Tones : 440@-10;10(*/0/1) Prompt Tone : 440@-10;10(*/0/1) Busy Tone : 440@-10;10(.5/.5/1) Ring Back Tone : 440@-10;*(2/4/1) Ring 1 Cadence : 2.25(.25/1.6);60(2/3.5) Ring Waveform : sinusoid Ring Voltage : 60 Ring Frequency : 50 Time Zone : GMT+1:00 FXS Port input gain : 0 FXS Port Output gain : 0 FXS Port Impedance : 270+750||150nF Caller ID Method : Bellcore Caller ID FSK : Bell202 Et la c'est magique !!!