The 7 Powers of Questions: Secrets to Successful Communication in Life and at Work

I very much liked Dorothy Leeds book on making speeches - so I was a bit dissappointed that this didn't really deliver for me. However if you are new to the idea of persuasion by asking and listening it's a good starter. Add this book to Neil Rackham's SPIN Workshop book and you'll start to understand how the best persuaders get their way through asking the right questions and not making the best pitch. The 3rd corner of the triangle would be to really understand how relationships work and how poeple do what they want to do and not what you want them to do. So you'll need to find something about relationships as well before "The 7 Powers of Questions" will work effectively.

It's good but not the best

As described, good value!