eufy Security Indoor Cam S350, Dual Cameras, 4K UHD Resolution Security Camera with 8× Zoom and 360° PTZ, Human/Pet AI, Ideal for Baby Monitor/Pet Camera/Home Security, Dual-Band Wi-Fi 6, Plug in

good cam, nice resolution

Nice

Previously purchased and happy with it

Dear Eufy Support Team, I am writing to report a critical issue that began immediately after the automatic app update from the App Store for the Eufy Security Indoor Cam S350. The camera was functioning perfectly before the update, but the following issues appeared right after installing the latest version: 1. Push Notifications Stopped Working • Continuous push notifications no longer function. • Alerts are delayed or do not arrive at all. • The option for “Rich Notifications” disappeared entirely from the camera’s notification settings. 2. Motion Alerts Not Triggering Properly • The camera detects and records motion events, but no notifications are sent to the device. • This issue occurs consistently after the auto-update. 3. App / Firmware Setting Changes • Notification settings changed automatically after the update. • Several notification options disappeared from the interface. • Rebooting the camera or reinstalling the app did not fix the problem. 4. Troubleshooting Attempts (No Improvement) I have already tried the following steps with no success: • Rebooting the Indoor Cam S350 • Reinstalling the Eufy Security app • Resetting notification settings • Removing and re-adding the camera • Resetting notification permissions on iPhone • Verifying Wi-Fi connection stability • Reconfiguring motion detection and activity zones None of these attempts restored the previous notification behavior. 5. Request for Support Because the issue started only after the automatic update, it strongly appears to be a firmware or app-side bug affecting notification delivery and camera communication. I kindly request: • Confirmation whether this issue is known for the latest app/firmware version • A hotfix or beta firmware to restore normal notifications • Any additional steps that may temporarily resolve the issue • An estimated timeline for an official fix This issue impacts the essential security functions of the Indoor Cam S350 and requires urgent attention. Camera Model: Eufy Security Indoor Cam S350 App Version: (add version if needed) Device: iPhone iOS Version: (e.g., iOS 18.7.2) Thank you for your prompt support. I look forward to your urgent response. Best regards,

Gives a great and clear view. Setup with homebase is a Breeze .Overall a very good product. The areas where it lacks are : - it claims to have a BioniqAI however there is no provision to make Notifications silent for known individuals or a group of known faces due to which the notifications can get overwhelming and will become annoying. - there is no provision to alert in case of unknown face only - the maximum one can snooze is 12 hours - sometimes you don’t want camera to snoop but there is no cap. - If there are 4 family members they cannot have their own login to access the camera. I know there is a share function but doesn’t work most time and camera keeps retrying. Only option is to share same login… which is not ideal… should have ability to specify specific email IDs for home access

EUFY Best Camera For Indoor S350

Great product Easily installed Amazing camera quality

Great camera - does exactly what it says it does - easy to install with the EUFY app