dbest products Bigger Smart Cart, Black Collapsible Rolling Utility Cart Basket Grocery Shopping Teacher Hobby Craft Art

This is the 5th time I have purchased one of these carts. First time was from big lots over 10 years ago. It was the small one. Instantly loved it. Over the course of 2 or so years and rugged terrain, it had become damaged. No other cart did it for me. So I went to Amazon and bought another,”. The middle size. Then I upgraded to jumbo, which due to a move, I had to give it up. Bought a second jumbo cart and due to loads of abuse I put it through, it became damaged. The medium size is my recent purchase and I love it the best. I travel by bus and walk through rough terrain. This handles. Nicely. Folds easily and lifts easily onto bus when full.

This one is my fourth or fifth Smart Cart, which is not to say they don't last very long. They absolutely do! I'm just really hard on mine. I've tried other similar carts and this one is the very best, sturdiest, easiest to pull and maneuver. I keep two at a time - one empty for everyday errands and work commuting, and one outfitted with a little styrofoam cooler, for hot days when I need groceries. I just hope they never stop making these!

A little small but well made

Took this to a ceramics conference where I collected some great purchases and some sample giveaways. I flew and. This folded up nicely and fit in my luggage. Others at the conference were encouraged and I shared the link. It was super handy and sturdy enough to handle some weight. The handle was perfect and it rolled well and stood up securely.

I have bought this cart twice now. I was impressed that it is made in the USA and that it has a strong warranty advertised with a swift response commitment. After the first cart developed a problem with the handle after well over a year, I bought a replacement cart. The same problem arose in well under a year and I contacted customer support. I could not get the handle to extend evenly: "Basically, on one side the handle extends properly, but on the other side the inner section will not extend at all, only the outer section moves when the button is pressed". Their response started as unsatisfactory and then continued as time consuming, non-responsive and ultimately total silence after months of demanding photos, proposing ways I could try to repair the issue (that not only did not work but were unrelated to the problem), and then finally just refusing to respond or repair or replace. This company is worse than useless; I have spent well over an hour and more than 3 months trying to make a warranty claim that they have just walked away from. The cart itself is great, and it collapses quite elegantly, but the handle assembly is its weak spot and renders the cart, in multiple samples, basically unuseable. The company itself, as detailed, just does not stand behind their defective product. A TOTAL DISAPPOINTMENT AND FAILURE, ON A HARDWARE LEVEL AND A HUMAN LEVEL.

Love the smart card. First bought two of them 2018 have used them for everything from shopping to moving carrying heavy stuff and they would hold up.

I really liked this cart when I first got it -- roomy, easy to use, fantastic on so many levels. A couple weeks ago, though, as I was rolling it across the front door of my building, one of the wheels buckled and I discovered the frame within the cloth covering had cracked. It's still sort of useable, but I definitely need to replace it.

I bought mine to store and carry board games, and they get heavy. Packed, it leaves the house about once to twice a month and travels from the house to the driveway and from there to the gaming place which can be between 1-5 blocks. For those short runs, it's fine. If I was pulling it through the city every day I doubt it would hold up long as it just doesn't feel that sturdy over all. I always try to keep in mind where I'm using it and the terrain I'm pulling it over. And I've let it tip out of my hand many times (I was holding the handle poorly - my fault, not it's) and it hasn't spilled any contents (the hook and loop on top flap held it closed) and there was no visible damage to the handle or cloth sides.My recommendation, as a nice "box on wheels" that doesn't get much abuse, it's perfect.Pro:* modern board games (three to four of the 11"x11"x3" style boxes on their ends and assorted smaller stuff packed on the sides and on top) fit well* Full cart of such stuff is *heavy* but there are no signs of stress to the unit and the two strap handles deal with the weight just fine.* The telescoping handle is good height for me (6'2") and while I do occasionally have it smack my feet as I walk and pull it behind me, it's not too often. (If you're tall and you pull luggage or other things from time to time, you'll understand what I mean - it's not that annoying like some carts like this)Con:* telescoping handle is FLIMSY, but it hasn't broken on me yet. While I'm sure it will give out one day, I'm not sweating over it every time I use it. I just try to be careful.* wheels are hard plastic and I'm sure they would die if I used them every day on sidewalks and such, but I don't so I'm not too worried about them either.* outside pouch stretches a bit, but I can just barely get a hard plastic water bottle in it. Otherwise, not much.