Voyager 5200 UC

Poly Voyager 5200 UC Wireless Headset & Charging Case – This is a superb headset that has given me freedom to move around during calls. The has a dedicated dongle that prevents drop outs on calls as I have experienced with Bluetooth only headsets. The battery lasts well and charges quickly. In the case where I forgot to charge the headset, the charge cable can be connected while using the headset. The headset has been used for Teams, Cisco Webex, Slack and Zoom (to name a few) without issue. The mute and volume controls are on the headset which is useful when away from the PC on a call. I can move to any part of the house (away from the PC) and still remain connected to the call. Why I do this is for making coffee, searching for items needed during the call and for other stops needed for those longer calls. I recommend finding a copy of the older ‘Plantronics Hub’ software that makes managing calls better than the new suite in my opinion. The headset is also comfortable for me and I have used it for delivering training where I am on a call for many hours at a time.

I've never liked these "hearing aids." I used to have one made by Ja**ra, and it's sitting in a drawer somewhere. I'm pleasantly surprised. It's very lightweight, and the caller's voice is clear and loud. The noise cancellation is perfect. The guy I was talking to didn't hear me uncoupling the trailer with the fridge running. A small minus for the voice control, as it doesn't work very well for me. ( maybe it's because of my Polish accent :) ) I'm waiting for the software in Polish language.

Came in mint, i love the product, but just FYI it doesnt cancel out background noise very well at home with kids running around making noise. Otherwise its great for and around the office etc

Bluetooth connection to my MacBook is poor both with and without the UC adapter. Sound and mic keep dropping out during calls if I move more than a couple of feet from the computer, or move my hand anywhere near my ear . Makes it next to useless for Teams or Zoom calls. In contrast, my AirPods will stay connected 10m or more away. Stopped using this for a while, but tried again today. Still useless. 5 minutes into a Teams call and others on the call said my voice was breaking up. I’ve tried everything to fix it but nothing works. Completely useless. Would not recommend.

I'm debating between 4 and 5 stars on this - on the one hand it's a 4 for some people, a 5 for others like me. I used a Jabra Evolve 2 (single ear cup version). Used the Jabra for over 5 years, the Poly replacement for about 2 weeks now. I'm going 4 because of the negatives. POSITIVES 1. Compared to the Jabra which has a headband, this is a lot more discrete with a smaller boom arm - I prefer that. 2. Mic quality is (according to other people who hear me) very good. 3. Noise cancellation is excellent - I don't know if that's "AI" or not - but it does do a great job of cutting out sounds. For example if I cough, it immediately cuts it out which I found incredible at how fast it did it. 4. The charging carrying case is really premium feeling bit of kit - not only protects the headset, charges it, can also dock-charge it. 5. Generally decent features to answer calls, mute yourself easily etc. via physical buttons on the headset. Overall, it's a solid call taking device - it does the job it's set out to do, and does it well. Absolutely fine with Teams. Now this looks like a lot of negatives but they're not enough to deduct more stars - except the first negative which might be an issue for people. NEGATIVES 1. Battery life isn't anything to shout about. Doing calls on Teams for example 6 hours-ish in a day - I get a 20% low battery warning by the end. To me, that's a concern because over time the life will get worse. While 6 hours back-to-back isn't regular for me, it does happen - and I'm also not in the habit of 'docking' the headset because I never needed to with my old Jabra! That thing still had good battery life even 5 years later. 2. The dongle (which I don't have any powered USB-C ports so need to use the USB-A adaptor to plug in) flashes blue while on a call. It's a little distracting. 3. The Poly Lens desktop app (not tried the mobile app) only detects the USD dongle (BT700) - not the headset itself! So I can't adjust settings via their desktop app. Frustrating but out of the box, the headset is fine. 4. It can be a little uncomfortable in my ear - the inner ear specifically. Sometimes I need to give it a little 'wiggle' to relieve some pressure. 5. The connection range isn't as good as my Jabra - in my house, the Poly disconnects where the Jabra would still be fine albeit starting to crackle. 6. Price is reasonable to me. It is a premium feeling device, looks nice being all black with gold/bronze accents (does not look like a hearing aid which I originally feared) and the carry case is a lovely touch. Opening and closing the lid on the case feels addictive (you'll know if you end up buying this).

Unfortunately, I had to return this item because of a poor fit. The problem for me was that the ear stem, while flexible, has no extension option. The ear stem is simply too short for my ear. Disappointing and also a little surprising, given the price, that there was no way to extend the ear stem by 2 mm or so. I have owned similar but much cheaper copycat devices which allow you to extend the length of the ear stem by a few mm. The poor fit meant it was loose and there was sound leakage. Were it not for the poor fit I would definitely have kept it. The only other observation I would make is that sound from the speaker, while high quality, was not that loud even with the volume to maximum. Depending on your hearing it might not be the best device to use in, say, a noisy cafe.

Muy buen sonido y eliminación de ruido

Birkaç gündür kullanıyorum, çok hafif ve evden çalışanlar ve çağrı karşılayanlar için ideal. Dedike Bluetooth dongle sayesinde bağlantı stabil, mikrofonu sesi karşıya iyi iletiyor. Kulağınızdan çıkarmadan kullanabilirsiniz, rahatsız etmiyor.

El dispositivo cumple con todas las expectativas, su calidad de sonido no deja indiferente ni al emisor ni mucho menos al receptor ambos mantienen un habla, escucha sumamente nitida. Sorprende las prestaciones del dispositivo duración de la bateria, la comodidad de la carga, como retiene el ultimo numero que has marcado y la comodidad con la que puedes realizar una nueva rellamada, la comodidad para descolgar la llamada entratante sin tener que tocar el auricular, la comodidad para poder solicitar a traves del asistente de voz cualquier acción. En contra tiene que las almohadillas del oido no son comodas, para aquellos que deseen tener bien incrustada la misma en el oido, entiendo que eso es mejorable y debe de ser mejorado. Salvo ese inciso es perfecto, comodo y practico

Muy buen producto, un manos libres auriculares de muy buena calidad de material y estuche de carga es practica y tiene 2 cargas completas para el auricular, es cómoda no pesa nada y con el dongle usb para sincronizar con la PC, es buen sonido y hasta ahorita funciona bien, la uso todos los días, y espero siga así

Je ne passe mes appels qu'avec ce mono casque ! parfait même dans les endroits bruyants