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A**R
Misleading product description but overall good product
I really debated giving this product a lower rating for two reasons. First, the product description says that you "can fix the front wheel for jogging." However the front wheel is just fixed. It does not swivel for strolling. I purchased this trailer because it says it is a three in one, and the product descriptions for the two in ones didn't mention being able to fix the front wheel, so I incorrectly assumed that this one had a front wheel that could either swivel or be fixed. The fixed front wheel makes it somewhat difficult to navigate curved roads or sidewalks. You have to tilt the stroller back so that the front wheel comes up in order to turn the stroller or go around a curve. Because of the fixed front wheel, if the trailer doesn't track in a straight line, it can be annoying. My stroller pulls to the left so I am constantly having to tilt my dog back and adjust the stroller. We may try to adjust it as recommended in another review. Second, the assembly required at least a screwdriver and an adjustable wrench to tighten the bolts. It was not as easy to assemble as is implied in the product description. I gave the stroller 4 stars though because it seems to be very well made and it is really cute (everyone we passed today commented on how cute it was and how lucky our dog is!). When going in a straight line it is nearly effortless (just have to correct regularly due to pulling to left). We put egg crate that we cut to size in the trailer because the floor it comes with is made of hard plastic (but seems very durable). Our dog, a 35 pound Beagle, has several health issues and this has allowed us to get back out for long walks. That makes the little difficulties worthwhile. Overall if you find one with a swivel front wheel you might be happier, but this product is well made and cute, and we are happy with the purchase.
T**N
Love the pet carrier!
Love the Pet Carrier! I didn’t give it a perfect rating for a few reasons. 1. They shipped the wrong color and had to wait for new one to arrive. This was a gift so the correct color didn’t arrive in time. 2. It does come with assembly instructions but they aren’t the most user-friendly to understand. I consider myself and my sister-in-law pretty intelligent so it should not have been that hard to decipher. We eventually figured it out but it took some time. The company should definitely improve the instructions they send. I read other reviews about the carriers having a different name. Just FYI I read that Sepnine and Leonpets merged or are same company. I did receive a carrier that was labeled Leonpets but it looked as described. I bought the 3 in 1. It is definitely large enough for my two frenchies! Probably too big. I have a beach cruiser and it works fine with it. Overall I’m pleased so far.
M**.
Useable but could have been built better
Someone without tools or know- how might have a hard time assembling. My husband had to drill out a hole on one of the cross members to make it a slotted hole in order to get it to align correctly. It is durable and seems like it will last a while hauling our 65 lb pit bull around when she gets tired of walking. :) It does veer to the left so if you are just pushing it and not pulling it, you have to use some energy getting it to go straight.
L**A
My senior tri-paw dog loves it
I have a senior tri-paw dog who loves his "chariot". We love it too. Lots of ventilation and it's a smooth ride for him. A Kong durable pet crate mat fits perfectly in the trailer to make an even more comfortable ride.This thing would be perfect if...1. It had a way to lock the wheels to make it easier for our dog to get in2. If the front wheel swiveled so we don't have to pivot on the back wheels to turn. (Which does not take a lot of effort, just annoying if you are pushing the trailer down a twisty path.)3. The soft foam on the push bars was solid piece so they don't move to the side leaving the center of the bar uncushioned.
S**H
Great stroller
Love the stroller🥰🥰🥰 but I do have one issue.... the front wheel pulled to the left and the wheel needs to spin for turning.
L**A
Started out nice but then ripped right away. No directions
The directions were very difficult to understand, we had to watch a YouTube video. The side ripped right away. I have a note into the seller but have not heard back yet. Will let you know otherwise when I first put together it looks great and worked really well. But within two weeks it started ripping.
G**N
Great device - Poor customer service .
We love the trailer. Great for 2 pugs 1 @ 27 lbs and 1 @ 17 lbs. Easy to use, Easy to convert to a stroller. The problem is the customer service of the Company (not Amazon). The trailer came with a broken flag and broken reflector. Not serious enough to return. But complete silence from Sepnine. We tried contacting them through their Web site. We ordered another bike attachment and never got it. Sepnine's response is they are looking and then silence. This would be 5 stars if we received better response from Sepnine.
A**M
Worth every penny!
Absolutely love this! Me & my two dogs enjoy this very much.
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