A8132 Dual Swing Gate Opener - Support All the Power Modes

I purchased a Topens dual arm gate opener model # A8132 and a Topens TC188 wireless key pad. I installed it myself and had no problems following the well written instructions. I did have a problem with the in-put of the entry code into the control panel, but with the help of excellent customer service I was able to solve the problem as I was in-putting the code numbers too slowly. I would highly recommend these Topens products and Julie, from customer service provided first class service! Thanks, Ken

Bought the Topens Heavy Duty Dual Swing Gate opener that can swing a 18ft arm. We have # 2, 6.5ft Leafs and I’m telling you guys I’m a Locksmith and you install this right it works good !!! It has never failed operating and it’s perfect for privacy and security from have to get out of vehicle at night and It’s not to expensive either for the product! The key is having all the conditions met and power source secured… Do it right the first time and done. I do recommend steel post for any one unless you light duty.

The gate opener is easily installed after carefully reading the detailed instructions. I have the gate opener for two years and it works well. It is not of the most sturdy construction, but good value for money. What I like in particular is the flexibility of the system, you have several options for power supply and you can use that power supply (24V) for some other low power appliances, like lamps and cameras. This is not really advertised by Topens, but it works. They give amazing support and if anything doesn't work or if you do not understand something, they don't stop untill that is solved. I had a not functioning part in the beginning and it was replaced immediately, no return requested. After two years I had a failure that was my fault, and the part was quickly replaced for minimum cost. Truly remarkable. I would buy the gate opener again.

Compared with Mighty Mule, which I have previously installed several times, this Topens is finicky and cheaply designed. The power supply and control board are in separate boxes, and need to be wired together. They sent one 12 V battery, even though they know it needs two 12 V batteries, since it runs on 24 V. And there is no enclosure provided for the batteries, so I had to make one myself! It is difficult to set up, since the open and close stops are mechanical rather than electronic. It is unreliable, sometimes not responding to the remote. I have spent at least five times as long working on it than on a comparable two gate Mighty Mule system. Bad News!

Excellent gate opener -- smooth, consistent, easy to install. Superb tech support via email -- detailed, prompt, expert.

I purchased and installed this along with the Topens ET24 gate lock approximately 6 months ago. It has worked great until a couple weeks ago one of the gate arms would not close. I reached out to customer support and they quickly gave me instructions to troubleshoot the problem which was a faulty circuit board. The replacement part was received in a couple of days and works flawlessly again. Sure sometimes things go bad for various reasons but how the company assist you with these issues is important. Topens customer service was great!

Installation was easy, with some minor tweaks. Read the instructions, they are easy to follow and helped a lot. Had to make minor tweaks as my gate was a custom wood gate and I also bought the lock, keypad, and exit wand. I welded mine together, but used the bolts to hold it place as I figured out the perfect placement. I had to make additional holes for the extra wires going to the controller box. I’m very pleased with it so far. My gate is solid wood and I’m a very windy area. No issues and plenty of room to make adjustments and tweaks for closing properly with the gate lock. I must add something about Topens Custom Service. They are capable, friendly, and empowered to make your life as easy as possible. If I every need another gate opener, I will check out Topens first.

First off, I’ll say that installing them does take so know how. I’ve been an engineer for 30+ years and nothing can stump me! Everything arrived on time and in the box. Electronics are very straight forward! Directions were great! No issues pairing the key chains! Easy to adjust all the settings two make the gates open and close to exactly the way I want. The install went as planned except for a few things. They supply you with two lengths of brackets for setting the geometry. One is about 6” from center and the other is 4”. My gate had to be 5” to work. Not a problem for me as I cut them down, welded them and all is good. Biggest complaint is when the motors are extended all the way to open the gates, they have a good bit of slop in them. My guess is they have a poor design of bushings and probably shortened the arms for a better universal fit. When I checked how much the arm had left before it ran off the threads it was about two turns/ about two full threads. That’s a concern! At this point the arms are sloppy! Next is the pins that hold the motors to the mounts. 1/2” standard pins measure fine. About .002” of an inch small. The holes in the brackets and about .005” over because they stamp the hole instead of machining them. This give a total of .014” slop per side. This problem makes the gate’s sloppy in the wind. I have found my own fix for this, but it cost me $30. Overall, if the mechanical mechanism in the motors hold up I’d give it “5” stars. The gates are used at least four times per week. I will update this post in a year after having better data on how they do!! 1/31/2024

Purchased a month ago to replace an opener that had failed after many years of service. Easy installation that required minimal modification to the mounting system of the old. Settings of the arm limit switches & on the control board were simple to make. My only suggestion when installing the openers is that you not connect them to the gates the 1st time you operate them so that you can better judge where the limit switches need to be set to avoid the possibility of the gate trying to close beyond the movement range of your gates. After a couple of weeks of operation, a noise developed in one of the arms that led me to contact support as I was concerned it might signify a pending problem. As others have noted, the follow-up was immediate & excellent. After trying out the suggestions provided the noise has been eliminated & I 'm happy that proper operation has been restored.

After researching swing gate openers on Amazon I purchased the Topens A8132 Heavy Duty Dual Swing Gate opener. I actually purchased the opener prior to building my fence with the gates. The reason behind this was a customer posted there is a crucial 4" measurement from the center of the gate pivot hinge to the center of the post pivot bracket. I needed one gate to open 90° and the other gate open at least 120°. Everything comes in the box. All items are very well built from the actuators to the control boxes. I also purchased an Electric Lock ET24 and a Key Pad. You might want to read the instructions twice before you actually do the install but they are pretty straightforward. It takes about a good Full day to completely install the gate opener and have it up and running. It does work very well and was definitely worth the money. A few months later I did have an issue with the soft stop it wouldn't continuously connect into the electric lock. The customer service at Topens are very helpful, they walk you through troubleshooting and they shipped out a new circuit board and it works great. A few months after that the limit switch on one of the arms was not working properly, again customer service walked you through troubleshooting and they shipped out a new limit switch the next day. They're very quick on their service. Changing out the circuit board or the limit switch is very simple to do. Instructions for the limit switch would have been a little more helpful but if you can put the whole gate system together you'll have no problem changing out a limit switch. Even though there was a few minor problems the Swing Gate Opener is definitely well worth the money and a Awesome purchase.

The dual swing gate opener was easy to install. The online videos were a great help. After a couple of weeks, (some at -20C) the gate is working great and as advertised!

This product is exactly as advertised. The written and video instructions were easy to understand as all of the components connected and operated without issue. The customer representative Nancy, was most helpful in answering any questions I had relative to choosing the correct equipment and user-friendly options. This is a very good product and meet all of my expectations relative to quality and easy installation.

I ran into an issue with the install, contacted customer service who walked me through a number of troubleshooting options and we were able to isolate the issue which they resolved quickly to our mutual satisfaction. The equipment works perfectly as advertised. The communication was timely and specific to the issue and my agent Julie was very knowledgeable about the product and was able to assist directly rather than directing me to someone else to talk to. I would definitely recommend the product.