12" x 12" photo print on Lustre Paper. Print comes in 16"x "16 white mat, plastic sleeve and signed. If you are unsure about purchasing an item I will be more than happy to answer any questions you might have. Shipping I ship all orders flat, inside a plastic sleeve and backed with cardboard to ensure safe delivery. I ship all orders USPS Priority with confirmation. I do not insure orders. If you would like insurance I can set up a custom listing for you. International customs are not the responsibility of Vita Di Amore. Refunds and Exchanges Please consider my policies before purchasing. RETURNS/REFUNDS -I offer returns if I sent the wrong item, finish or if there is any error on my part. I do not offer refunds or accept returns if: - the wrong size/item/or paper type was purchased - the listing description was misread - the correct shipping address was not provided - it was a custom order or "made to order" item - the colors do not match your decor - you have changed your mind EXCHANGES/REPLACEMENTS -I offer exchanges if: - I sent you the incorrect items, a mistake made on my part - Item was damaged during shipping(I do require pictures of damage before a replacement will be sent. I want you to be happy with your purchase. If for another reason than listed above you are not satisfied with your order, please contact me within 5 days of receipt to discuss a resolution. For agreed upon exchanges: -you will be responsible for returning the item in its original condition/packaging and paying shipping charges for both the returned items and for the exchanged items. If the item has been used and is not in its original condition I will be unable to exchange the item and it will be shipped back to you at your expense. Additional Policies and FAQs All of my images are printed on professional paper by a fabulous professional lab. Feel free to contact me for your custom order.
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