Blade 15 Advanced Gaming Laptop 2020: Intel Core i7-10875H 8-Core, NVIDIA GeForce RTX 2070 Super Max-Q, 15.6” FHD 300Hz, 16GB RAM, 512GB SSD, CNC Aluminum, Chroma RGB Lighting, Thunderbolt 3

Overall great gaming laptop. Bought it as a mobile workstation with gaming potential (in that order). So far is blasting fast for everyday use and every game i've tried runs +30 FPS on the best settings. I've haven't been able to reach 300 FPS in any game so the 300Hz display is a bit of an overkill. The built quality is amazing, a bit sharp on the edges (I was used to a macbook) and feels sturdy. PROS: - It is a beast hiding on a very sober design. Besides the green logo on the back of the display, you wouldn't know its a gaming laptop, which is great if you plan using it on a formal workplace (which is my case). - The RGB keyboard is a great addition if you take the time to really configure the different lightning options for each app. CONS: - It gets HOT. I cannot use it on the bed/lap while playing any casual game (the temperature its ok/mildly unconfortable for browsing the internet though). - The proprietary charger port seems to be designed to be a tight fit which makes you feel you are scratching the aluminum (sometimes you are). - Speakers are bad, super bad. I didn't expect them to sound good, but they are not useful for anything else but conferencing. - Expensive, here you are paying for a simplistic gaming design, premium materials and awesome thermal performance on a thin laptop. Semi-CON: - The battery life is somewhere around 3 hours. Not bad for a gaming laptop, but for a mobile workstation means you will need to carry a charger wherever you go. I solved it by using a 100W USB C charger for moving around instead of the bulky 230W original charger, but you wont be able to achieve peak performance this way.

I was hoping to get an advanced for a while, as I like the slimmer look, vapor chamber cooling, eight cores and ability to charge via USB-C. Only thing, they are much more pricey than the chunky base models. Amazon Warehouse had an "acceptable" condition one, which means there may have been some scratches etc. Other than the look, which I was fine with having ordered a skin regardless, the laptop works perfectly. Quiet and cool when casual use (like office and college work), yes it gets hot and audible when gaming or editing, but in an all metal body this slim, it really is to be expected. Battery life is nothing fantastic, but fine for a medium coffeeshop stay or a flight wait. This is not an Ultrabook after all, with a GPU and a big screen. The keyboard lighting is brighter on the advanced model too. Oh and upgrading the computer is super easy. To sum, give Amazon Warehouse deals ago, as you can get a great product, with 90 warranty / returns and save some cash. Best purchase I have made in 2021.

In terms of what I like... The quality feel, the performance, the fact this model includes Windows Hello facial recognition camera, and the lack of tons of junk pre-installed. This thing performs like a champ for what I'm using it to do. In terms of what I dislike... not much. Battery isn't as good as a less performant device, but that's obvious considering it's a high powered gaming laptop. No, what I dislike most is the custom power adapter connector instead of a more common connector like what Dell, HP, and others use. This isn't a problem for the one that comes with the laptop, but if you're like me and want to order extras or need to replace it, they're very expensive.

I'm a graphic designer and video editor, so I wanted a laptop that could handle having 5 Adobe programs open without pooping out, and that, unlike Mac, could be upgraded and also run games. This was an investment purchase I hoped to use for a long time. I'm still in the over-cautious phase of the big purchase and have only used the laptop at a desk and sitting upright, I've been cautious about not over-charging even though it claims to have a system that protects from over-charging, and kept the charging cable untangled and didn't really move it while plugged in. So color me surprised when in just under a month, the battery stopped charging and the laptop died as soon as it was unplugged. After some googling and forums I initially brushed off as 1/10000 chances when I was researching laptops, this battery issue has been a problem since 2015 that they still haven't solved. Customer service troubleshot the problem to be the charging port., Don't bother emailing them because they say to wait three days or more for a response over email. Instead, I used their chat feature in customer service and the guy was nice enough and walked me through some troubleshooting to figure out the problem that I had to describe like three times. He assumed I just had a 100W USB-C cable on hand to use as a secondary charging device, something not included with the laptop, which also didn't work. And now I have to send out a laptop I bought LESS THAN A MONTH AGO for repair that could take 2 weeks, half the time I've had the laptop. UPDATE: The customer service team is clearly run out of the USA, likely India. They have absolutely no skill or authority to talk about issues and use weird, confusing phrases, and never respond to questions. Iconic phrases such as: "the Battery that needs to be replaced is out of stock.", followed by an email the next day saying, "We received an update from our Repair Team that the battery has been replenished." Which then took three emails asking if that means the battery has been replaced or not, one of which contained a request for information on refunds because I did not want a laptop with the same broken battery. One of those emails even said 'Sorry for the confusion!' then proceeded to not clear up anything at all. When they did answer it, what I got was "With regard to your query, by the time our team inspected your unit with faulty battery, we haven't had stocks for the battery parts yet. That was why, you were offered with the unit replacement instead. For some reason, our parts have been restocked," So, for some reason parts were restocked. And I was brushed off on my concerns. Any questions about returns were directed to their website, so clearly the customer support team has no authority to actually do anything or answer any questions. All of it is sprinkled in with a frustratingly upbeat "Hope your day is as good as mine." and "Giving you excellent service is always a pleasure." I'm having to pass up freelance work and not getting questions answered, so no, my day isn't going great and I'm not getting excellent service, but good luck finding someone at Razer to express that too because the customer service team doesn't even read emails.