Charge 4 Fitness and Activity Tracker with Built-in GPS, Heart Rate, Sleep & Swim Tracking, Rosewood/Rosewood, One Size (S &L Bands Included)

Love the charge 4. Does everything that i need it to do. To date i have had 4 charge 4s so far. I am rough on them ( farm life with horses)and they usually last a couple of years to 3+ years. But the last 2 that i got didn't last cause the connector where the bands attach broke off. I tried to glue them but didn't work. Wish bands were interchangeable with a charge 5 though, so wouldn't have to buy a whole new set of bands if upgrade to a newer model.

I bought this Fitbit for my husband and it is perfect for him. The battery lasts such a long time. Great for tracking his steps and sleep quality.

Charge 4 is my first health watch. I've been using for 3 months with goals of improving sleep habits and getting inspired to exercise. The device has pushed me to get out of the chair regularly, drink water more often, and otherwise track exercise events. The data collected demonstrates just how much I've changed my approach to my health. I check with the app several times a day. This week, the device had a hiccup. It needed a reboot and after that, it stopped tracking floors (which I recently switched to as my favorite daily counter). Today is Dec 26, so I wasn't sure about support availability. Yet online Chat was available. Support agent named Asia was helpful and friendly. I needed a second round, and with a call, I quickly got an agent. (Wish I remembered his name. He was excellent.) He determined the watch needed a warranty replacement. Cool. I'm very satisfied with the support process. NOTE: I am a Premium subscriber, and I believe it plays a role in support.

I primarily use the following features: - Sleep tracking - Step counting - Tracking my Jogging (GPS/route tracking, time, Heart Rate, etc) For the first two, it's all aces. Quite happy, though I don't always understand why it sometimes gets the more verbose sleep logging and others it doesn't. Step tracking is fine, though I mainly like the percentage circle (not micro-managing my steps). The last one is why it loses some stars. I don't like having to deal with touch screen when I'm sweaty, it's unreliable. But the biggest irritation is that about 75% of the time, it won't connect to GPS and therefore doesn't accurately measure my route or distance and therefore doesn't have correct results. It's infuriating because I do the same route each time and sometimes it does, most times not, and I have no explanation why. Other thoughts: - Battery life is fine, no complaints - The stock band is awful, I couldn't find a comfortable notch, but replaced with a stretchy one with variable sizes and it's sooo much better. But the GPS issue is honestly one of the biggest reasons I didn't jump for the Charge 5, since my understanding is that the guts aren't much different. Your mileage may vary (if your GPS connects or not, hah).

UPDATE: Despite how expensive this thing was, it broke in a few months. Just completely stopped working. Cheap piece of garbage not worth the money! This is my first Fitbit and it was not a good experience. The Charge 4 gave me a lot of trouble initially starting it up and getting it to connect to the Fitbit app. I even had to contact customer service and it took several tries. After that, I've been using it a few weeks to test it out and so far, the performance has not been worth the $150. The accuracy is pretty good and I enjoy the sleep mode (when it works), that it measures heartbeat and steps and calories burned and whatnot. That's all good. However one of the promises of this Fitbit is that it can connect to Spotify through the Fitbit. I have done everything necessary to try and set it up but my Fitbit refuses to link up with the app. Considering this is one of the main reasons I bought the Charge 4, I'm extremely disappointed. There's also really not much to the Charge 4. I thought I did my research beforehand pretty well but apparently I missed that the apps you can use with Fitbit really only work with the Versa's according to the Fitbit app store. Basically, the Charge 4 isn't bad but it's just a tracker. I could have bought one of the much, much cheaper fitbits and gotten the exact same results. So the Charge 4 doesn't give anything special to its customers aside from being waterproof and able to track heartbeat (which a few other models do too). There's nothing in particular that makes having this model worth it and I'm pretty upset that I spent $150 on a Fitbit that barely works, constantly has issues, can't use apps in general or even the apps it promised such as Spotify, and has no interaction with the screen besides scrolling to look at stats. I might look into other models of Fitbit but honestly, this hasn't been a good first impression and it doesn't make me want to buy their products in the future.

This is the third charge 4 I’ve bought. I buy them mostly for steps. Sleep is important to me to, but it is grossly inaccurate. I use my Apple 11 watch for that. Other things like the weather don’t really show up. But it’s cheap enough to buy a new one every three years for steps.

First of all, the color was listed as Rosewood, which I took to be a red-brown , but is actually dark purple (eggplant). Fine, I wanted to use it right away, so I kept it. The bigger issue, is that I’ve only had it for 6 months and it’s broken already! I was walking and suddenly it fell off. I picked it up and discovered that the part of the fit bit that goes inside one end of the band had cracked in half. To make matters worse, when it hit the ground, the part that had cracked off inside the band was dislodged and I couldn’t find it in the dark. For over $120, I expect something to last longer than 6 months. UPDATE (5/27/22) I used my Fitbit app to contact customer service and explained my problem. The representative asked me to send a photo and within a few minutes was told I would be sent a new device! It was a very simple process and the rep was very courteous. It’s nice to know that there are still companies that stand behind their products!

I love the Fitbit itself: I can set multiple alarms, track steps, sleep, walks, and swimming! But the mechanism that fastens the Fitbit to its strap is so weak. I've had two Fitbit attachment mechanisms break in as many years. It feels silly to buy a whole new device just because I can no longer attach it to a wristband.