Why has my kettle arrived loose inside an Amazon postal box and not the manufacturer’s box inside the Amazon box?

I received mine in the Russel Hobbs box as well. A bit worn out and soggy. I know its about the product but arriving in that condition may as well affect the content inside. Mine arrived with a scratch and everything just not "put together".

what is the replacement filter for this kettle?

The fine mesh has started to disintegrated on mine so I would also like to know if Russell Hobbs have spares. Haven't checked yet.

Hi need a new filter do you know which one it is please

So sorry haven’t a clue if u put in (filter for Russel Hobb kettle )in your search engine something might come up I’ve never had to change filter

I returned this kettle because it wobbles on the base. It was replaced and the second kettle also wobbles - does this go when the kettle is full?

Having a disaster week with kettles. Two new Dune Morphy Richards kettles leaked from the base. Third purchase was this honeycomb russell hobbs and to my disbelief it wobbles horribly on the stand. I phoned russell hobbs just now and was told this is not a design flaw and they are designed to wobble as they are made of plastic. Mmmm. Not convinced when others of you on this thread say yours have not wobbled...

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⚡ Elevate your brew game with speed and style!

SMART SAFE - Boil dry protection and stable base for worry-free daily use.
CLEAN PURE POUR - Removable washable anti-scale filter ensures every cup tastes fresh.
SLEEK WHITE FINISH - Premium matte & gloss design that elevates your kitchen aesthetic.
EFFORTLESS HANDLING - Push-button lid and perfect pour spout for spill-free, precise pouring.
LIGHTNING FAST BOIL - Boil a cup in just 43 seconds—because every second counts.

The Russell Hobbs Honeycomb Electric Kettle combines a powerful 3KW rapid boil element with a 1.7L capacity, wrapped in a premium white matte and gloss finish. Designed for modern kitchens, it features a 360° cordless base with cord storage, a removable anti-scale filter for pure taste, and safety features like boil dry protection. Perfect for busy professionals who demand efficiency and elegance in every cup.

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Brand	Russell Hobbs
Model Number	26050
Colour	White
Product Dimensions	8.27 x 6.34 x 8.98 cm; 935 g
Volume Capacity	1.7 Litres
Special Features	360 base with cord storage, Boil Dry Protection, Perfect pour spout, Rapid boil zone markers - Boils one cup in 43 seconds*, Water window with internal illumination
Item Weight	935 g

Russell HobbsHoneycomb Electric 1.7L Cordless Kettle (Fast Boil 3KW, White premium plastic, matt & high gloss finish, Removable washable anti-scale filter, Push button lid, Perfect pour spout) 26050

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