ASURION 2 Year Mobile Phone Accident Protection Plan ($100 - $124.99)

Asurion phone insurance was very helpful when I called and they sent my refund gift card for Amazon the same day.

Easy to make a claim with the virtual help.

Answered my claim fast. Friendly staff. Quick reimbursement turn around. I highly recommend purchasing an Asurion Protection Plan for your items. Reasonably priced too.

When I think of a protection plan that lasts for two years, I think of a plan that will cover all accidents to your phone. Your screen cracks, they fix it. You spill water on it later, they fix it again. I assume I will be eligible for all problems noted, for the entire two-year period. The listing certainly makes it sounds this way. And the No Lemon Policy in the user guide certainly makes it sound as though multiple repairs are possible. But this didn't happen with me. My screen cracked, and I started a claim. Was told to send my phone in--a very awkward thing to do, as this is a work phone, and I need it when I am working. I asked on the Amazon listing page if it was really necessary to send it in for repairs (after all, the Asurion website makes it pretty clear that you are supposed to get it fixed locally--they even boast of same-day service), and was simply told to call them for details. I found this a bit sketchy, like, why wouldn't they answer the question publicly?So anyway, I sucked it up and sent it in. A couple of days later, I got an e-mail with an Amazon credit for my purchase price. That was it. No fixed phone, just a reimbursement. I had important work texts on that phone that I can't get back. Furthermore, when I first bought the phone it was on sale, but after I got the reimbursement credit, the cost went up by almost a hundred dollars. So I was now out the $34 I paid for the plan, plus an extra hundred for the overage on the new phone. Does it cost $134 to repair a cracked screen?Moreover, the plan is obviously no longer valid, because it was for that particular phone. Instead of getting two years of coverage, I got one reimbursement. If my replacement phone cracks, I don't get to use the protection plan that I thought was going to last for two years. I am not sure why I got a reimbursement credit instead of repairs so that I could continue to use the plan for the entire two years.To sum it up, don't get this is you expect to get your phone repaired for two years. Only get it if you're okay with totally replacing your phone once if something should happen to it.

They are simple easy to deal with. I would recommend their coverage for anyone who buys products and wants to make sure that they have a warranty.

Easy return and I got my money back for my broken phone with an Amazon gift card.

I got my 100 dollar refund super fast but it was in the form of an Amazon gift card so It got used but if that were a larger purchase idk if I'd be happy with a gift card I stead of cash. Maybe I'm just missing something here though. Overall simple process but I've had bad experiences before.

Easy to contact them!