Contextual Design: Defining Customer-Centered Systems (Interactive Technologies)

I will review this product from its material standpoint and not from an implementation standpoint. The book was part of a class I took in Carnegie Mellon. It makes for a fascinating read. Some of the topics are excellent food for thought for human/user centric design of software products. The class assignments involved mock implementations of the concepts described in the book which was fun.Coming from an embedded world, I haven't had a chance to implement these ideas in my day to day work but if I ever work on a user centric product, I hope to try some of the ideas.Good read.

The book is as described by the seller, but there where shipping mishandling and shipping took to long.

I got the book because it was required for a class that I am taking. It arrived on time and was in good condition.

Great book! A must read!

school for son

I've been searching all over for good guides to the *process* of human-centered design as opposed to the techniques for good UI: This book is excellent on two counts1. The principles and methods you advocate2. The lack of competition, but this doesn't distract from the quality of the book.There are lots of books on how to do UI, but they all concentrate upon the widgets. This is the only one I have seen that really tells you how to go out and collect customer data, and then, what to do about it. I also like the way it deals with UI design -- do it only after the analysis -- resist the temptation to start the design too soon.

If you are interested in an approach that allows you to use established practices of user/customer field research, but adds a rigor to the data analysis that will satisfy software engineers and marketing people alike, this is for you.Other processes may have similar investigative techniques, but the "pithiness" that engineers, business analysis, and marketing people usually associate with qualitative research disappears with this process.The comments on readability may have some merit, but honestly it's a pretty good read, with key callouts in the margins, etc. No different from any other textbook type of read.

This is quite a useless book about an otherwise interesting subject. The writers give redundancy and repetition new meaning as they repeat themselves by saying the same thing over and over innumerable ways.That said, the examples scattered throughout the text are the most interesting part.

This book changed my life. It showed me the power of creating software, more specifically, how you can change the world if you really understand the context in which your creation will be used. The more you understand the context, the more you can change it by revolutionizing it with a new way of doing things.

Dieses Buch ist sehr lesenswert. Es gibt derzeit leider keine deutsche Übersetzung, aber auch im Englischen nicht so sichere Entwickler und Projekt-Manager mit einem Faible für Usability und Ergonomie sollten dieses Buch kennen.

Exactly What I wanted