101 Tough Conversations to Have with Employees: A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges Paperback – June 25, 2019

As a first-time manager, I have found it extremely helpful and beneficial in navigating my new role. I have been utilizing the insights and strategies outlined in the book extensively, and I must say it has significantly contributed to my growth and development as a manager.

This book is one of the most comprehensive HR and leadership related books I have ever read! It provides excellent examples and simplifies many tough conversations managers hate to have with employees, but now can feel empowered and confident having them with the strategies and information in this book. It is a must read for every HR manager and person in a leadership position!

This is a great book. The writer comes at issues from both legal concerns along with including positivity in language. There are a lot of books like these out there (and I have purchased many of them) and I find myself going back to this one when looking to gather my thoughts.

One of Paul's strengths is his ability to give you a complete script of a conversation--from both sides--so you have words to bring to the table. Sometimes it's incredibly uncomfortable just to read the conversations! If you can't read it, it makes it difficult to say it.One of the top ten books on my professional bookshelf! Perfect gift for someone who has just been promoted.

Must have for any supervisor, manager, director or individual in an executive position. Lots of great tips and advice that will help in a variety of office situations.

This book for me was a rare gem that changed how I view confrontation. I am generally a non-confrontational person and will deal with a lot of pain and anxiety rather than naming an elephant or making someone feel uncomfortable by calling out the things they need to improve. However, this book demonstrated many ways that confrontation was almost always necessary given the circumstances, yet didn't have to be negative or hurtful or accusatory. One of the important things he mentions is that it's not just what you say, but how you say it, and goes into detail about the legal issues you might run into, as well as methods for saying something constructive without the other person losing dignity. It was just really helpful to me to view these conversations, play out the many different ways that they might go, and have a solution or a conversation to have against many possible outcomes.After reading this book book, I have done a complete 180 in terms of my ability and willingness to address things that are wrong or that need improvement. Some people might read this book and say that it's all pretty intuitive and that much of it is "no-DUH" material, but I found it to be very helpful. If you are someone who generally does not approach others well or fears tough conversation based on how they might go wrong or how the other person will feel [about you], then this book will be very helpful. However, I also think that even seasoned professionals will glean something useful out of it.

This book contains so much little stuff that it is too much to really read all the way through and gain anything in my opinion. So, I keep it in my desk at the office and use it as needed...it does have some great information and advice for sticky situations.

Great book for those tough and many times awkward conversations. Being honest and forthright with employees is the way to go and this book helps you discuss everything from body odor to attendance issues with tact and candor. The concrete examples are the best feature of the book. Saying that one should discuss things in this manner or that is much less effective than hearing the actual manager's side of the conversation being played out.As a new manager last year I have gone back and referenced this book more than any other management book I've read!Update: I've now been in management for quite a few years and am at a Director level. I have given all the managers I lead a copy of this book and they have all found it very useful. Unlike many leadership books that are strong on theory but light on actually giving you practical steps, this book has concrete examples of conversations for hundreds of different staff dilemmas. I highly recommend it to anyone who leads people or even just has to deal with people. I've used some of these techniques as a mother, as a customer and as an advocate for my parents. It's like magic in it's effectiveness!