Remo+ RemoBell S Smart Doorbell Camera, 180° Wireless Video Doorbell with Motion Sensor, 2-Way Talk, Night Vision, Live View, and Alexa Compatibility

First of all this is a solid product that has been great so far. There are a few things I would like for them to change in their app but not enough to knock off a star.Pros:* No subscription needed! Many of these doorbells require a subscription if you want to use it virtually at all. The makers of the Remobell S give you 3 days of free storage, which is plenty for what you would want to use it for. You can download any videos you feel the need to keep within that window. The cost for a 30 day subscription isn't outrageous if you decide you want to keep a longer log of your videos.* Video is good quality - nice and clear picture.* Has night vision (though it's flawed)* Has more options than it used to have for zone detection apparently. With my current zone chosen I get virtually no false motion detection.Cons: (most of the cons center around the app which hopefully will see some updates)* Night vision gives a fair number of false positives for motion. Not a big deal, but if I see motion detected in the middle of the night often.* Which leads into my biggest con - app notifications. As others have mentioned, you can either get notifications for motion or for doorbell rings, but you can't have both. Currently I have it set up for just doorbell rings. This hasn't been an issue yet, but it takes a few for the app to launch and get you to the point where you can talk to your guest. I might try switching to motion, but would rather have to check every time my family comes or goes during the day while I'm at work. Ideally, it would notify me of motion which I could check if I thought my family shouldn't be there and a doorbell ring notification when I wasn't sure and I ignore the motion notification.* My other con is there is no option when viewing a video from the cloud to expand the video to rectangular and it stays round.Overall I love this doorbell. It's exactly what we were looking for. My few complaints are annoyances rather than issues. I strongly feel the fact you get 3 days of rolling storage more than makes up for it.

Received the Remo+ on 12/22/2020, installed it on 12/23/2020. Let me start by saying to the Remo team that I bet you are unwittingly losing customers, and getting extra returns because your missing a few hints/tips in your installation & device registration videos, manuals, app that could save your customers a lot of frustration if you included them.- IF USING A CELLPHONE, RECOMMEND TURNING OFF THE CARRIER LTE/DATA SERVICE...I wasted a couple of hours seeing the app flash "unable to connect to your wifi network" because my phone (Verizon MotoG7 power) LTE service must have been interrupting or interfering with the device registration process. When LTE is enabled on the phone, the Remo+ app never announces "Connecting to your network network", and always failed to register the device. A simple addition to your written, video or in-app prompts about possibly needing to disable LTE would go a long way to making things go smooth for some of your customers. There is one other Amazon reviewer who mentioned LTE some time ago, but it was a 1 line review, and was missed until after I realized LTE was the problem, and a search for LTE was done in the Amazon reviews for the product.- The device will register and work if you have both 5Ghz & 2.4Ghz wifi networks active, at least it did when I had them both enabled on my Arris branded BGW210-700 router used with the AT&T fiber network. You should make sure the two bands have different SSIDs to identify them with, a good way is to prefix the SSIDs with 2.4G and 5G thereby making it easy to identify which is the 2.4Ghz network you need to connect to for the Remo+.Also, it's probably a good idea to forget the 5Ghz SSIDs or other networks in range of your phone/tablet/etc that aren't the 2.4Ghz wifi network being used for the Remo+ registration (Did I mention to turn off your LTE/data service??) . Doing so will eliminate any unwanted interactions during the registration process.I've read reviews that mention the 2.4Ghz requirement is only for registering the device, and isn't required after registration. Not true in my setup. If the 2.4Ghz wifi is disabled or the SSID/password changes, then the Remo+ goes into flashing Red, "Doorbell is not connected" mode, isn't usable until the device is manually reset by removing the front panel, and pushing then holding the reset button for 3-5 seconds until the polite Remo+ voice tells you the device has been reset.Note if you have a router that can run both 2.4Ghz & 5Ghz networks at the same time (as described earlier) then you don't have to downgrade your primary home wifi network to 2.4G, it can stay at 5Ghz through the entire process. Maybe if I temporarily changed my primary network from 2.4Ghz for the Remo+ registration then back to 5Ghz after the device is registered, the Remo+ would work with the 5Ghz wifi after it was registered in the app, that's probably what the other reviewers did.- Let your customers know that if they are using a second 2.4Ghz network (e.g. not the primary wifi network) and it's also being used by visitors/guests, or other "smart" devices like plugs, light switches, etc.. then they should check to make sure they aren't hitting the default maximum # of devices allowed to connect to the secondary network. My router's 2.4Ghz guest/secondary network defaults with only allowing 10 connections. It had to be increased to allow the Remo+ to join the network.- The app asks for the type of doorbell chime as part of the registration process, but didn't keep that setting after the device was registered the first time. After the device was added to the app, I had to select a manual door chime in the device settings in order to get the chime to work inside the house. The three additional times I had to register the device after manual resets were done did remember the chime setting entered during the registration process. Not sure if this was an anomaly because of the registration issues I had at first, but I did see another reviewer mention the same problem when I searched for chime in the reviews.O.k. enough of the complaints about, I mean requests to add, missing registration hints in the Remo+ guides, how about a summary of my overall experience:- For $79 this is looking like a steal. It does exactly what I needed, provides clear HD video of the one dead zone I had around the house using 7 surveillance cameras. It has a wide, I mean really wide, view of my front porch and the yard going out to the sidewalk/street. I don't have to run an 8th video/power cable for another camera now, YEAH!!!- The box, and it's contents have a really professional look/feel to them. The box is compact, and secure, with nothing loose/bouncing around inside. Has everything needed for an easy successful installation (except the device registration hints listed earlier).A cement/stucco drill bit, small bubble level, multiple mount plates to get the best viewing angle, and a screwdriver tool as part of the box contents were unexpected, pleasant surprises. Most entry level devices (professional reviewer's description of where the Remo+ fits in the video doorbell market, not mine), usually won't have these inexpensive, but handy extras, that could be real cost/time savers for a non-professional DIY installation. Everything fit too, which isn't always the case in today's mass production, cost saving world we live in.The installation instructions (pre device registration in the app) had all the steps needed to install the doorbell, and were generally well written and easy to follow.- Video playback is outstanding, super clear in both day & night. I have good lighting on my front porch, so I don't think its using the night vision LED mode. The recorded video is bubble distorted some, but it's still clear in my setup, and I'm able to see faces pretty easily.Late evening yesterday (24th), I had another Amazon delivery on the porch (zWave deadbolt lock), which was missed because we were all in the kitchen cooking up our Christmas Eve dinner. It was easy to see the delivery guy leave the package & take his own photo of dropping it on the porch even in the recorded video mode. Bubble view doesn't look like its going to be a problem for me, but it might be nice for the Remo group to comment on why recorded videos are distorted like that, probably some type of compression/bandwidth saving "enhancement" for the customer. If it doesn't cost Remo extra cloud storage costs, maybe allow your customers to disable the bubble view for recorded playback in the app?- The default motion sensitivities might be fine for my location, I'm not having many false triggers because of car motion or tree movement, etc.. However, since the app doesn't have advanced tools like facial recognition (nest), I'm going to have to work on the frequency of notifications. For Christmas Eve, we had a lot of front door activity because of family/friends visiting for the dinner, and my 4yr old grand daughter probably triggered about 15-20 notifications alone while kicking a ball around in the afternoon. If there isn't a way to schedule disabling notifications, I'm going to have to lower the frequency of them when everyone is at the house and could be going in/out the front door often.Other than the gripe about some missing information on registering the device in the app, it looks like they've done a great job with this product, and its sold at a super competitive price.Thanks Remo,

It was a bear to get help from Xfinity to create dual logins for my dual band gateway--which was necessary because, like many but not all video doorbells, this works only with 2.4 ghz. not dual band (5.0/2.4)But after creating a separate 2.4 network, I still could not get the doorbell to connect. Prompt, knowledgeable, and effective technical phone support solved the problem in about 5 minutes and prevented me from throwing in the towel.The jury is still out re how well the add-on usb chimes work, but they seem to be working fine.My original transformer was shot and inaccessible so I had to buy a plug-in. (Fortunately there's a nearby outdoor outlet.) Getting consistent info on the necessary specs from Remo tech support and documentation for a no-chime installation was a bit difficult. I ended up getting a 16.5 VAC 20 VA plug in transformer on this site and it seems to be working fine.If you don't connect to existing chimes, you have to install a fuse behind the doorbell. But there's no space for a fuse in the mounting bracket. I drilled a deep 1/2" hole in the wall behind the doorbell to accommodate the fuse and wire nuts. It might have been possible to modify one of the alternate angled mounting plates to accommodate the fuse, and you could replace wire nuts with less bulky connectors, but you still have to solve the problem of where to put the fuse.Finally, it's not clear to me whether minimal cloud storage is included in the price, or only for a trial period.Overall I pleased.I work two floors up and will be able to see and talk to anyone ringing the doorbell. The fish eye lens makes it easy to see if any packages have been left.A couple of months later: very pleased with how doorbell is working and remain grateful for excellent tech support.